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Resolved! Outage ?

Anyone know if there's a outage I have no service in Brampton ontario

Resolved! Swap phone numbers with Telus

Hi, I am planning to get a 5g plan from Telus. But I don't want to cancel my public mobile service. Is it possible to swap the number with Telus and not cancel the service?Usually, when you port, the service is cancelled. I want to take my public mob...

Resolved! Phone purchase with vouchers

Hello,  For those of us that don't use a credit card to pay monthly and still use vouchers, maybe public mobile permitting the use of an account balance to purchase a phone could be interesting ? Thank you! 

Resolved! Help

How can you fix if your email won’t work and your password

Resolved! Forgot password, can't reset it!!! Urgent

My password doesn't work. I need it reset. This site doesn't have a number for an agent. My security question keeps coming up as Test Question? And I don't understand why. 

Resolved! Avctivated new sim for new number. My phone not works but the number is belong to someone else!

Hi there, I just activated my sim card.I took a new phone number and I'm able to log in to my account.However, my phone not works. I tried to restart, removed sim, and many other actions but nothing happened. I tried to call my new number by another ...

Resolved! Phone Still Not Working

Other than outgoing calls, nothing else works: no incoming, outgoing texts; no data.  It's been 27 hours since I started the process of switching my phone from Telus to Public Mobile.  I have restarted the phone and reinserted the SIM.  I contacted P...

Resolved! forgot the Password

Please to reset the pw. Thank you !

Resolved! Why does a expired C.C matter if it has funds on it or not you should be able to use it

Resolved! Re: Can I phone public mobile and talk to a person? ....and what is the number?

I have returned my new cell phone and need to cancel the Public Mobile monthly charges,

Resolved! Cannot receive a call

Hello, I cannot receive calls. People who call me reach voicemail, but if I call back, it does not have the same problems. What can I do? Thanks.

Resolved! Cannot receive calls from landlines

I cannot receive calls from landlines. It seems that it is specifically Telus landlines. When a person phones they get the message that my number is 'no longer in use'. I can receive cell calls, texts and I can phone cells and all landlines - I simpl...