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Logging into Public Mobile Account

Lindsay6
Great Neighbour / Super Voisin

I have just signed up with Public Mobile and am trying to activate my SIM card, but I cannot login to my account. I enter my email and password and then receive an email verification number from my email account. When I enter that number into the Public Mobile website it prompts me to login again. I login it send me an email verification and it is on a loop. How can I login to my account?

2 REPLIES 2

Chalupa_Batman
Mayor / Maire

Hi @Lindsay6 

You have to use the phone app to fully finish setting your phone up. It's weird but it's how it's done here. Give it a try and if you have any problems, come back here and we'll help you out.

Dunkman
Oracle
Oracle

@Lindsay6 

You will need to finish your activation via the Public mobile app.  Download the app and complete the activation.  

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