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E sim

Jibroni
Great Neighbour / Super Voisin

I need my E sim details to enter it manually my camera is to blurry

4 REPLIES 4

HALIMACS
Mayor / Maire

@Jibroni 

Too blurry?

Try moving the camera slowly closer or further away until it self-adjusts for sharpness.

Depending on your device model, there may also be manual adjustments for zoom/close up which you can put in effect to allow a proper capture.

@Jibroni 

to install eSIM best is use the QR code you got from the Welcome email

Understand you mentioned about your camera is blurry, try to open the QR code on a computer, enlarge it and try scan again

I am not sure if support can provide you teh SM DP+ address, but you can try message them and ask

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

 

 

Jibroni
Great Neighbour / Super Voisin

I need my sm-dp address and activation code for my esim

softech
Oracle
Oracle

@Jibroni 

What eSIM details? the eSIM number?  check My Account, go to  Profile page

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