Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Okay. My landlord's WIFI is terrible so I subscribed 20GB plan on Public Mobile and use the internet by connecting my laptop with a hotspot. I used my plan like this about 2 months ago. Today, public mobile suspended me from using the data network on...
My phone just suddenly shows can't connect to public Mobile network. Looks like I still have normal calling texting access but no data. Not sure whats wrong with it.
Why can’t I get someone to connect to my hotspot when I have used up my monthly data but I have multiple data add-ons that I redeemed with points and I can use that in my phone just fine?
EVERSAFE IS A GIANT WASTE OF MY TIMEHOW AMI SUPPOSE TO LOG IN TO MY ACCOUNT WHEN I CANT RECEIVE A 6 DIG VERIF CODE?????????? WHO IS THE SHORT SIGHTED TERD TO DESIGN THIS SYSTEM? I NEED TO CHANGE MY PLAN FROM OUTSIDE THE COUNTRY. WHY CANT A CODE BE EM...
I’m trying to set my iPad with sim (so I can get data) and pm wants me to verify my identity with a code they sent To my new phone number I just set up with pm. I can’t check the number on my iPad. What should I do? Also I don’t know how to access my...
I have had my phone for about two years now, and all of a sudden it’s started saying no sim out of nowhere, and I have to take it out and put it back in to get it to work again. I keep getting an error code when trying to contact costumer service.
I want to use ethernet to connect to my PM data plan. It seems like a ZTE MF279T will work. Any ideas?
Hello,Can someone please clarify what "International text messaging" means in the plans?Does it mean texting from Canada to a foreign country (USA for example), or does it mean you're able to text IN that country? I'm in the USA right now, wondering ...
So..my email in past was attached to JB456.....used to just use username and password to log in. Clearly haven't been on here for likely over a year.. the other day I had to make a post as I am out of country and when trying to sign in it only asked ...
Hi, my account is locked, I need to change a credit card.
lte Tablet is compatible to use as phone on network? have vision problems need larger screen, touch area.
New subscriber. Can only get 30GB $44 promo plan. How to get $39/month with a 90-day subscription?Subscribe to a 30GB $44 promo plan and pay $39/month with a 90-day subscription. Offer ends June 19**
SUDDENLY! My phone stopped working and says I ran out of minutes.. and when I try to access my account to buy add-ons.. it gives me unauthorized access...
Do I need to have the public mobile app to activate a change in phone plans (subscription)? I have been a public mobile user for years, I just changed my phone plan two days ago and now cannot make a phone call. Do I have to have an app to be able t...
I recently moved away from public mobile. I tried login in to my account and to the payment methods to stop the payments but i am unable to get to the page, i sign it but its like i am signed out. Please assist @CS_Agent
Hi! After multiple attempts, eSim didn't install. I reset my network settings and rebooted the phone twice, still, could install. Can't open a ticket because I need a sim card number Any help would be greatly appreciated!
Hello my public mobile friends, I wnt to know if we could hve China Roming,and can I make a phone call in China using 500 minutes long distance minutes? Many thanks!
I am not able to make calls but am able to recieve them. SMS works fine as well as data. Any idea what is going on?
Hi all , I lost access to both my account email and the backup email. I've created a new email and signed up with it, how can I link my existing phone number to that email?
I am not able to open it. I want a refund
My current phone plane is a 4g plan but next month I am switching it to the 5g plan. Do I have to buy a new sim card or can I still keep my sim card that is already in the phone?
Hello! Is anyone having an issue with their voicemail? Mine is indicating that there's a voicemail when there is not. I can't clear the indication either. I've done a hard reset on my iphone XR, but that hasn't changed anything, the red dot is still ...
For extra 2$, you get a lot more.
Last month, after I used up 100 mintues, my free one-time 500 inl LD minutes was used a lot. I was definately not making a lot outgoing calls.
When can I access my new plan I have successfully paid it, it still not working. Pls help me
I only receive a single bar anywhere in my home. Every call that comes in is dropped. I can’t make any outgoing calls as the line drops after the dial.This poor reception makes the plan useless
I set up the account on the app but it is not showing me my current account, it just shows the new plans to pick. I don't want to change my existing plan, how do I overcome this screen and get to my account? Thanks
Hi I am knew here at PM ,when I create my account and doing the subscription its suddenly hang them when I check the credit card that I use it's been double chargand this is the proof.
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