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Forum Posts

Referral Code didn’t work?

Hi, I just joined Public Mobile. While in the process of signing up it asked for a referral code. I entered it and there was a check saying it was valid, however I still got charged the regular amount?

mindy14 by Great Neighbour / Super Voisin
  • 752 Views
  • 4 replies
  • 0 Bravos

Resolved! Using bonus Gs

Does the 1G add-on bonus PM gave everyone "for Christmas" roll over if not used? If yes, why is mine being consumed right now?... I used up my 10G from my regular plan (60$ plan) but I also have an extra 2G every month that was a promotion to get me ...

J-L by Model Citizen / Citoyen Modèle
  • 450 Views
  • 13 replies
  • 0 Bravos

customer service

how r u makin' out, has anyone with Public mobile know or actually got talking to someone on the phone the xxxxxxxxxxx # that can help with issues, instead of doing this crap online. edited by computergeek541: phone number removed

spank1979 by Great Neighbour / Super Voisin
  • 480 Views
  • 3 replies
  • 0 Bravos

rewards

good day, how do i go about getting $1 off a month, buy referring someone

spank1979 by Great Neighbour / Super Voisin
  • 479 Views
  • 7 replies
  • 1 Bravos

Paying

How do I pay with Apple Pay?

Dbrew03 by Great Neighbour / Super Voisin
  • 414 Views
  • 3 replies
  • 0 Bravos

International Calling

Greetings. Is it possible to add Bangladesh in International Calling Plan please? Other companies (Lucky Mobile by Bell and Chatr Wireless by Rogers) have Bangladesh included in their International Calling plan. It would be great to have Bangladesh a...

nahidul by Good Citizen / Bon Citoyen
  • 663 Views
  • 8 replies
  • 1 Bravos

PUK Code

I am locked out of my phone. I need to know how or where to get the PUK code

Brooklyn_1 by Great Neighbour / Super Voisin
  • 526 Views
  • 4 replies
  • 0 Bravos

Change PIN

Hello, How can I reset my PIN? 

mekbool by Great Neighbour / Super Voisin
  • 519 Views
  • 3 replies
  • 0 Bravos

Resolved! Did not receive $10 off per month

I purchased my sim card at a shopping mall and the sales helped me activated the card.(Nov 18, 2019) My regular plan is $50 per month. I could get a one-time referral reward $10 and $2 off per month for the auto pay. In addition, I could also get $10...

Gene2020 by Good Citizen / Bon Citoyen
  • 911 Views
  • 28 replies
  • 1 Bravos

New Account

I helped a friend start their new account with public mobile. After we got to the last part , she received this message. "generic error" I tried to sign in with the account name again. However; it not accepting the log in name that I originally made....

amenges by Great Neighbour / Super Voisin
  • 510 Views
  • 6 replies
  • 0 Bravos

Resolved! Not receiving calls or texts

I just got my plan yesterday. Everything worked fine yesterday, but today I can't make or receive calls or texts.

ASBartel by Great Neighbour / Super Voisin
  • 611 Views
  • 10 replies
  • 0 Bravos

Resolved! International call

I was wondering, my family in France can call me on my regular number and they don't pay extra.I'd like to simply "ring" them for a few seconds so they know now is a good time to call - do I get charged if I only ring and they don't pick up the call?...

Lain by Great Neighbour / Super Voisin
  • 651 Views
  • 8 replies
  • 1 Bravos

Resolved! Number porting from Fido to Public Mobile

I am new to PM and would like to port number from Fido to PM. Can you please guide me what information is required and whom I should contact? Many thanks for your help.

bbsaxena by Great Neighbour / Super Voisin
  • 2400 Views
  • 4 replies
  • 0 Bravos

Be careful of this scam

Got this text saying "Hi Brett, we notice some unusual activity on your Facebook account, please verify by replying with a capital YES in order not to get kicked out of your account." Number was from a Pittsburgh number. I blocked them right away and...

tehowennathe by Model Citizen / Citoyen Modèle
  • 518 Views
  • 11 replies
  • 4 Bravos

Extra charges

I have charged all over my December credit card bill for December. These charges are not showing up in my account. Did not order extra services. How do I get these charges reversed?

Resolved! no phone calls but texting works.

Bought son a Iphone 11 for Christmas as he had broken his old phone in November. I thought it was odd that he couldnt make calls and when I called his phone it goes to voicemail on first ring everytime. He has the 15/month plan. I purchased less than...

boondock69 by Good Citizen / Bon Citoyen
  • 6232 Views
  • 21 replies
  • 0 Bravos

How can I call to Iran?

It is not possible to call to Iran using "400 min Intl Long Distance (Incl Canada & US)" add-ons plan. So what can I do? I need to call to Iran.

esmaeil by Great Neighbour / Super Voisin
  • 516 Views
  • 5 replies
  • 0 Bravos

Resolved! forgotten username public mobile login

Hi, I have forgotten the email or username that I used on my 10 year old account. Trying to add an addon is impossible without these. Any help would be appreciated bigly.Thanks

boondock69 by Good Citizen / Bon Citoyen
  • 708 Views
  • 10 replies
  • 0 Bravos

Resolved! How does long distance work with PM?

Hi, I joined PM this morning. The activation process went smoothly. I would like to thank everyone for their support and assistance in answering my questions prior to joining. I have not ported over my Bell number just yet. I'm going to try this serv...

mobileguy by Model Citizen / Citoyen Modèle
  • 460 Views
  • 12 replies
  • 0 Bravos

New Comers to Canada - Quick guide

One of the surprises for new comers in Canada is expensive and confusing mobile phone plans. When I arrived here 2015 I was overwhelmed with cellphone plans starting from $40 and going up to $120 and even more, different terms, conditions and offers ...

haiderkhero by Good Citizen / Bon Citoyen
  • 639 Views
  • 13 replies
  • 5 Bravos

Data plan not getting activated

I just put 1gb jetpack for $30 but it is not getting activated...all I can see is a box which asks me to sign in to public mobile please help

anithakurian by Great Neighbour / Super Voisin
  • 303 Views
  • 2 replies
  • 0 Bravos

Resolved! phone deactivation

Why was my phone deactivated when I have autopay,Why was I not informed by email of the deactivation

olwynvaz by Great Neighbour / Super Voisin
  • 725 Views
  • 7 replies
  • 0 Bravos