Hello, I just ported over my number but I was told that the process was not complete because the IMEI number I provided was invalid. I've been trying to get in touch with someone to assist me with this but to no avail. Can I get some help?
Thanks all, I finally resolved this after I found the number for the CS department when they left me a voicemail on my alternate phone number (thank goodness for that!). I gave the agent my old account number like you all suggested, and he was able t...