Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Any idea what’s the roaming cost in China, going to be stay in China for one year for job reason. Considering if I need to pause my account to keep my number or cancel subscription. Also want to know if there’s any good roaming plan?
I am being double charged each month. I can't find a way to get this address except by each month diputing the second charge. is there a way to fix this?
Hi, I got 15 GB 4G speed offer for $26/month through a text. I currently have a 1GB data, unlimited US/Canada talk and text plan for $25/month. If I reply YES to this offer, does it ADD to my current plan ie I would now pay $51/month? Or does it re...
Our ported number failed a month ago and haven’t been able to get through to anyone to correct it. Unable to send a ticket as well. How can I have someone connect with me if I can’t send a ticket? We think it has something to do with the esim card v...
I need to talk to an agent
hello, i purchased public then when putting a sim card i bought from amazon it snapped in half, i cant access the eversafe thing because it asks me to confirm full access with the phone number.. which i cant do because well. the sim card got snapped!...
I’d like to upgrade to for the 5G offer available today, but only have an iPhone XMax. In about 2 months I’ll have access to a 13ProMax. In the meantime will my XMax simply revert to 4G speeds, but still offer the 60Gb data. I’d then like to use Spe...
I had to cancel my credit card due to fraud and as a result missed a payment. My service is cut off and I cannot make a payment on a new credit card using 611#. I also cannot get into my account and the message is: unknown request error.This is ex...
3 days ago I changed my subscription to increase my data. $40 for 30 gigs. That is showing on my account to change on renewal Mar8. Yesterday I got a text with better promotion for me. 15 gigs for $26. I replied “yes” and received a confirmation t...
I have a phone number that forwards to my cell phone. The calls come through fine but my voicemail is not working when a call is being forwarded. When calling me directly, the voicemail works. I need the voicemail to work from the forwarded phone num...
I do not receive your promotions through text message. My husband just subscribed to one yesterday and I would like that too.
I have two accounts. One for each of my teens. Every night at midnight, 7 days a week, their phones while on wifi, use between 1MB and 400MB of data. Their phones don't show any cellular data usage, but public does. What's going on?
Used to receive promotional marketing texts but I unsubscribed but now I want to receive them again
Over the last year and a half I was able to send unlimited duration of voicenotes but typically in the length of under 10 minutes, that was on my old pixel 2 xl, now I have a pixel 5, both of which were on PM and now I am cut off at 2 minutes. Most r...
Hello. I have a $45.00 plan but i only pay $36 due to all my rewards. when i log in, however, I see that my plan is $75.00 per billing cycle. has anyone experiened this?
My wife just received a public mobile promo of 15gb at 4G for $26. It expires Feb. 18. I would like that promo, but Public won't send it to me. Do some of us not get certain promos?
Can I change the number of rings on my phone
I have restarted my phone and reseated the Sim card. I do not see a LTE symbol under my full bars signal. PM says that I have tons of data left and texting works. I haven't made any major changes to my phone (samsung s10). What settings should I chec...
My MMS just suddenly stopped working on my Ulefone Armor X6 Pro. Its running on Android 12. I don't think I changed any settings so don't know what happened.Thanks for any help!
Is there a ad on for calling canada from Cuba?
I’m just asking about my financial situation
So for I've been trying to get the CS Agents to fix my account. Every time I login, it says Unauthorized and to contact customer support. So I did. For the last 5 days they haven't been able to fix my account. Yes I have tried the app, cleared cac...
My parents both received a 5213 offer to get 15GB data for $26/month, but I didn't receive this offer. I would like to switch to this plan if that is possible.
I have a new card that is active and has well over the requested amount and this website WILL NOT accept my information. editedy by computergeek541: inappropriate content removed
How come Public Mobile cannot connect with a 310- number?
Hi! Did anyone receive an offer of $26 for 15GB 4G speed 100mbps?? Offer expires Feb 18. that was a great deal. I just sign up my 2 family members (last week) for the $24 for 4GB. I wonder if they can switch??
I m missing 3 rewards for many months auto-pay , loyalty and refer a friend
I am transferring a number from another provider to Public Mobile but when I put the number in, it says put a valid Canadian number while it's a valid Canadian number from Halifax. I tried 30 times even on different phones through the app but it's no...
Can’t sign in so can’t get a ticket to chat with help
