Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
Still receiving some messages on old phone with public mobile sim though number was ported to another provider. I am receiving most messages on new phone with new service. Once my number was ported I could not access public mobile account to ensure s...
Hello, I recently found a new plan that I would like to switch over but it is mentioning "New activations only". I reached out to the customer service team to discuss switching over to the new plan, but I was informed that it is not feasible even tho...
Spent over 4 years on 3G. Accumulated $4 loyalty and paid $29/month, tax included. Upgraded to 5G and now paying over $34 plus tax. That's over $38/month. Should be less than $34/month. I'd like to have my loyalty point back.
I just wanted to change my phone. But not sure what phone device compatible with public mobile. I would like to my phone with Motorola galaxy A15 5g, is this phone compatible with public mobile network?
How international calling minutes rounding up. Like I talked just 5 minutes that time I have 45 minutes left but then when I checked the five minutes they deducted 10 minutes .
I'm on an old plan with 3G of data at 3G speed.I'd like to change to a new plan with a bit more data. Public's site shows a plan with 6G at 4G speed, but when I try to change plans in my account, the smallest it shows me is 15G at 4G speed (for more ...
Is it possible to add a digital sim to a Iphone to use Public Mobile and keep the existing other supplier. In other words use 1 phone for 2 different supplier service.
Just subscribed to PM's 1 GB plan yesterday and noticed an even 100.00 MB missing right off the bat despite the fact that I have not even finished setting up my iPhone. Is this normal?
I have registered on Aug 23rd 2024 and there was no service until Aug 24th 2024 afternoon. My number got transferred from another service provider and got activated on Aug 24th 2024 afternoon. Will my Billing starts from Aug 24th 2024? Please advise.
Hi, I have the 50GB Data within Canada and the US at 5G Speed plan. I'm going to the US this week, do I need to add any roaming service or nothing additional is needed? Please advise as soon as possible. Thank you!
My son is going to Europe for a year, and we would like to keep his cell phone number.I know that I can suspend his plan for 90 days, but can I keep suspending it for a year. I was thinking of suspending his plan for 90 days, activate for 30 days, th...
Hello, I am currently on a business trip to Korea, and before my departure, I suspended my Public Mobile service. However, I realized that I need to reactivate it to receive verification codes and make business-related calls. What plan and add-ons s...
My hubby and I are going to Seattle for 2 nights and I'm wondering if the US Roaming Talk / Text / Data plan is worth it or should I just get the US Talk / Text plan? Would love to stay in contact with the family as we are leaving our son with the gr...
