Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
In Toronto and do not get data this am. Is there an issue? It's asking me to login which i never had before. Have restarted, etc ...
Hi guys. My internet isn’t working tho it is showing on the app that I have enough data and subscribed to my plan. Any leads?
I would like to screen or block OUTGOING INTERNATIONAL CALLS from my number. Please let me know how to setup in profile. thanks in advance.
I have registered on Aug 23rd 2024 and there was no service until Aug 24th 2024 afternoon. My number got transferred from another service provider and got activated on Aug 24th 2024 afternoon. Will my Billing starts from Aug 24th 2024? Please advise.
Hi, I have the 50GB Data within Canada and the US at 5G Speed plan. I'm going to the US this week, do I need to add any roaming service or nothing additional is needed? Please advise as soon as possible. Thank you!
My son is going to Europe for a year, and we would like to keep his cell phone number.I know that I can suspend his plan for 90 days, but can I keep suspending it for a year. I was thinking of suspending his plan for 90 days, activate for 30 days, th...
Hello, I am currently on a business trip to Korea, and before my departure, I suspended my Public Mobile service. However, I realized that I need to reactivate it to receive verification codes and make business-related calls. What plan and add-ons s...
Does this cover all countries worldwide, I am looing at this plan option
Hi, my data hasn’t worked in since the day. I got this plan. I’m not sure what I’m doing wrong or why I can’t use it.
My hubby and I are going to Seattle for 2 nights and I'm wondering if the US Roaming Talk / Text / Data plan is worth it or should I just get the US Talk / Text plan? Would love to stay in contact with the family as we are leaving our son with the gr...
On my Account Overview page, the amount of data used doesn't seem to be calculated correctly. It's showing that I've used 141.52MB of data since Aug. 20th, but in the usage history it shows that I've only used 19.18MB since the 20th.
I want setup my bank details for pre-authorized monthly payments for my public mobile plan. @@Member
So I'm travelling in Canada Where I am atm is kinda close to the borderIt says I've left my home networkI can still send and receive text and calls I just don't have internet. Do I need an ad on?
lost my account email id , which is linked to phone number . Please help me to find email link to my phone
The oddest thing happened. I have the $15 plan. It is set to renew in a few days. The last time I logged in was about 3 weeks ago. Today I logged in and noticed there was a plan change set for the next renewal for a $21 plan. I have never changed my ...
Getting an Invalid phone number error when I try to transfer my bell number to public mobile
24 Aug, data service down, when will it recover?
HiMy dad signed up for the $19 plan today. Unlimited talk and text and 1 gig of data. He sent a bunch of texts today (no pictures) and in usage history it says he used about 10% of his data already? No Internet usage. Thx. Brian
On my phone, the chatbot sends tries to open a webpage that never complete loading.On my computer, I get an error when I try to submit a ticket.I am having a bad time!
Trying to transfer my bell number to public mobile but not having any luck…Any help out there
Is there a way to add a referral code to my daughters set up after is has been competed. I forgot to add it when I was setting up her phone
My bill had gone down to $7 + tax due to rewards but ever since PM changed to points system my bill has gone back to $15 + tax. I want to know why and what happened to all my credits.
There have been long term power outages in Radium and Fairmont Hot Springs which is affecting the Cellular Network. There is a Fallback coverage on Rogers (You will see EXT as the carrier and LTE / 3G only)
Did anyone else experience this? I subscribed to the plan below and when you go in the app it says I subscribed to a 100-minute plan. Bait and switch?
Nothing is working for me to continue the process. Help please?!The app just stays at step 6 and the chat offers no information.
@my US add-on is not working. I punched the 15 day talk, text & roaming, but it's not allowing me to make or recieve any calls, although I can send & recieve text messages
I don't have data in Kitchener. Phone calls and SMS work. Anyone else is having the same issue?
I have a Galaxy A12 and my current plan gives me 2G of monthly mobile data. It allows me to use the data for the first few days of each month before stopping completely. Whenever I try to turn on mobile data, it just gives me a notification saying "S...
i bought my new phone on vacation where my plan does not cover and my e sim couldn’t transfer. (i had to leave my old phone there and washed the e sim off of it) i am trying to add my current e sim into my iphone but it won’t let me it says i need an...
