Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Since Friday, I haven’t been able to use the keypad to make calls out. There has been a change locally this past weekend that you have to use the area code along with the phone number to dial out. I don’t know if this affects my calling out. I reboot...
But I can call them. When they call, they are getting somebody else and the texts are going to never, never land. Please fix this problem.
I read a few weeks back, or maybe a month ago, that there were issues with Call Forwarding, or not being able to cancel or revert back to regular calling. Has this been fixed, or was it not really an issue? Thanks
I am not getting the 4G speeds on data ever. I am a newer customer but this is now my second month. Much more than the 48 hours as suggested in other posts. How do I fix?
I tried to transfer in my fido number yesterday, but I wasn't free to respond to the authorization text within the 90 minute time limit.So now I have to submit a ticket.I filled in all the details, but the "next" button remains greyed out so I can't ...
Everytime i make a call it gives me this error saying the number is not in service when thats not true. anyone else having this issue. can someone help? thanks
Cant reactivate my account I paid my balance at the bank but still cant reactivate may acount on the website. can someone please help
Hi I recently switched from Bell to Public. Upon signup I received a text that they were having "trouble transferring my number" and that I would be contacted from someone from support shortly. How long do I typically need to wait? It's been hours
I cannot make and receive any calls. I’m on monthly auto pay and my minutes never exceed every month
Mon compte a été suspendu puisque le paiement PRÉ-AUTORISÉ n'a pas été pris comme prévu sans raison apparente. Je paie chaque mois depuis plusieurs annéesJe reçois le message suivant lorsque j'essaie de le faire: Oups! Un problème est survenu. Réess...
My plan does include --------"Unlimited International Text and Picture Messaging".However when my monthly data runs out I can not sent or receive pictures without data. I did read past posts on this subject and have followed advise such as to check...
I am being biolled for service that I no longer receive
I am planning to travel for a week in Hawaii and I wonder if US roaming adds on works there? (Including data/voice/text). Thanks!
I've been on Public mobile for the past 4 years, but all of a sudden I'm unable to make calls now. Every time I try to make an outbound call, I get "Number is not valid". I have 2 family members on Public Mobile, and they do not have any issues. What...
I have purchased a US plan, and downloaded the receipt (twice), but it does not show up in "my account". I tried to use Simon, but I can't make a ticket as I can't log on through the link that it gives me in order to submit a ticket. My husband is ...
I lost my old phone, and I am getting a new sim card and I'm wondering about my old number, it's still active.Do I move my number over, cancel the old one/ get a new number for the new sim? Thank you
Hey hoping someone can help I woke up this morning to see I had 3 texts from 611 saying I used 75%, 95%, and 100% of data. Apparently while asleep I use around 7 gigs. This same thing happened on my mom's account just last month. Anyone have this hap...
I'm going on vacation and I'm expecting a call about a job interview. I don't plan on buying PM's roaming package (free esim with a US provider). I was wondering if someone can explain the difference between iphone's call forwarding vs PM's? Does it ...
Hi I recently ported my number and signed up with public mobile, i can txt and make calls but i can’t receive calls can someone please help me
My account has been suspended and is about to be deactivated. I wanted to sign in to make a payment but the page is not working to sign in, and it just says "This page is down or unavailable for maintenance. Click below to return to My Account page."...
I lost my phone and so I need a new sim card. The account over page constantly comes up with "This page is down or unavailable for maintenance. Click below to return to My Account page." No matter what browser I try or on mobile. The sim card activat...
Im trying to access my account since 2 days it keep showing ( mintinance error) my service is suspended so i need make a payment to reactivate it
I have a 3G ZTE box on my $15 plus plan. I had always thought that it would not work when PM goes to volte. And I do believe that our 2 mobile phones are on volte,,,,and my ZTE still works. There are a few ZTE upgrades that are phone only or are ...
Am not happy you change my phone number and now l have a new one the old one was for my business
I switched from Koodoos (not prepaid) to Public Mobile. It’s been 4plus hours and nothing is working. My new account on Public Mobile says active. My old account on Koodoos is gone. I filled out all the information and created a ticket. Now what? How...
Hi everyone, I am currently on the $15 plan which consists of unlimited text, free incoming calls, and 100 min outgoing calls, and 250MB of data. Today, when I checked on Public Mobile's website, I noticed that for the $15 plan, it says "unlimited Ca...
unrleted to Public Mobile
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