Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I just want to make sure I read my plan change details correctly.I just made a request for a change on my next billing date.Going from $40/month for 15GB of 4G Data to $34/Month for 50GB of 5G DataJust want to make sure I am actually saving $6/Month ...
When subscribed i had work email that is not in function nowNow i can not log in
Hello!Long time 3G flip-phone user here. Now that the rewards program is changing, I was thinking to move from the $20 province-wide plan to the $15 Canada-wide plan. I do see that it is 4G, though. Will I be able to use my 3G flip-phone with this pl...
I try and reset my password and it accepts the password and then shows my account is locked. I waited the 3 hours, 24 hours etc and nothing. Can someone help?
Have opened tickets before to get help with a PM agent but this is the first time the agent wanted my full name, address, phone number and eSIM number in order to identify my account. Should I be worried about giving my eSIM number out along with my ...
Hi My husband has a public mobile account. Hasn't logged in in a while. Reset his password successfully but when trying to login, it keeps saying password is incorrect.
I've turned off all the iPhone 8 software updates that I can. Every evening at 12:17 am and again a little later in the early am, I have data usage. This also happened in the last 2 weeks while I was in the US. Is there any way to find more informati...
I have precisely the same problem; it too started in March. It seemed to be subsequent to a promotion of free supplementary data.
Activation failed without any reason, asked me to find customer support but no agent is available, tried a million times, please refund!!
Hi. I am using a Samsung A52 5G, it used to pull 5G from Telus, Bell.I have added a 5G Public mobile plan, unfortunately it does not pull 5G. My area support fully 5G, I have tested my public mobile 5G Sim to an iPhone 14 and it does pull 5G no probl...
To say that I am disappointed with Public Mobile would certainly be an understatement. However, to be fair, their coverage area, plans, and pricing are unmatched in the Canadian sector What disappoints me is their so-called customer service. Yes, I d...
Hello,I have been with PM for many years with 1G data plan. In about March PublicMobile sent me a message I was loyal client and I was awarded 30GB data for 175 days.I think 30GB is big enough so I changed my play to a 250MB plan. But after change th...
Why is my daughter's phone asking for a PUK code?
I helped someone transfer their phone to Public Mobile. When I receive texts it shows as a temporary number they were given before their permanent number was assigned. How do I fix this?
I recently transferred my number from bell but cannot use text but I can call from the correct number, how can I use text? I made sure it was the correct subscription and I can use data but not sms messaging
Incoming calls go straight to voicemail if iPhone's WIFI is on. If I turn WIFI off it works fine and I can receive calls.Iphone 13 PRO MAX.I tried to restart the phone. I tried to remove eSIM and added it back. I tried switched to different data mode...
Hello,When signing up for my account I was assured that my bill would be discounted $1 for every year I was subscribed and $1 for every referral I made. It seems that PM is no longer honoring this. Please re-add this discount to my account.
I am porting a number from telus. I mistakenly choose Roger's as the company where I was porting my number from and also didn't had the corporate account details, which I do have with me now. How can I edit my subscription windows, as it doesn't let...
I am having trouble porting my number over from Lüm mobile. I initiated the transfer yesterday & got a text message from them confirmed the transfer - I responded immediately and thought that was it. Ever since I haven’t been receiving SMS messages o...
Dropped calls, bad reception, can’t text. Contacted agent via chat and advised to create online ticket but website won’t allow it
The Public Mobile web site is currently advertising a plan with 3GB data at $21/month. However, when I log in to my account and try to change my subscription this option is not offered. What gives? There is no indication on the web site that this is ...
Can't text
Co-worker is all messed Up trying to move from Freedom.Number needs to be ported from what I read. Please lend a handThanks
I just bought a subscription but i can't login in the app on my phone. Is it because I don't have the sim card installed?Right now when I hit login on my app it redirects me to the website to login but once i do it takes me back on the app but nothin...
My wifes login just says forbidden a1 and she cannot make texts, it just endlessly says verifying in the send and receive settings, its also been over 24 hours now. She can make calls and use her data though.
I am considering switching from virgin. I would like to know the following:Is the service comparable to virgin?Can I cancel service anytime without being charged?I was looking at to 20 GB plan for 29 a month. It says if I subscribe for 90 days I can ...
I just paid for my 90 day subscription but I want to change to a 30 day. If I switch now, is my leftover prepaid money credited to my account, or do I simply lose it?
is there going to be a probleme to change a phone number from Virgin to you guys?and if there's any probleme for some reason can i cancel the subscription here because i really want to keep my number.Thanks for your help!
How can I get verification code to be sent to an email address instead of the phone #.
| User | Bravos Count |
|---|---|
| 334 | |
| 326 | |
| 274 | |
| 246 | |
| 169 | |
| 132 | |
| 131 | |
| 91 |
