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Data

TheBlock
Great Neighbour / Super Voisin

Why did it say that I was out of data when I never use it?

3 REPLIES 3

hTideGnow
Mayor / Maire

hi @TheBlock 

voice calls work? text work and just not there?

who said you are out of data? you got it on the phone pop up? or text or from My Account? can you send us a screenshot so we can understand?

 

Yummy
Mayor / Maire

If you keep your data on all the time some app or even phone might use it for all kind of updates and communication with the Internet.

Log in to your account and confirm how much data is really used by your phone.

softech
Oracle
Oracle

@TheBlock 

make sure your phone does not have data limiter enabled

Check My Account using Incognito mode to confirm

Try your sim card on another phone

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