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Lost SIM card

Bin141456
Great Neighbour / Super Voisin

I lost my SIM card during the travel and I try to reorder it on public mobile app but it always shows error and something wrong what should I do now ?! 

3 REPLIES 3

hi @Bin141456 definitely yes

you can try login My account yourself and update the new sim card number. Or you can ask PM support to help to update . You can direct message them

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

 

Support will reply via Community inbox here within 2 to 4 hours:

Bin141456
Great Neighbour / Super Voisin

But I try to keep the same number is that possible?!

hTideGnow
Mayor / Maire

hi @Bin141456 don't order from PM, it might take long to deliver 

buy in person at Telus or Koodo or Mobile Klink store

or order from Amazon for cheaper, just $5

Need Help? Let's chat.