08-14-2025 08:08 PM
I lost my SIM card during the travel and I try to reorder it on public mobile app but it always shows error and something wrong what should I do now ?!
08-14-2025 08:16 PM
hi @Bin141456 definitely yes
you can try login My account yourself and update the new sim card number. Or you can ask PM support to help to update . You can direct message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
08-14-2025 08:11 PM
But I try to keep the same number is that possible?!
08-14-2025 08:10 PM
hi @Bin141456 don't order from PM, it might take long to deliver
buy in person at Telus or Koodo or Mobile Klink store
or order from Amazon for cheaper, just $5