Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
I set up my Public Mobile account With an eSIM and a number from Public Mobile. Today I was able to transfer my existing phone number to Public Mobile from Telus. My phone is active and working, but in my cellular settings, the eSIM still reflects th...
Hey so my wife and I both received a message about public mobile is offering streaming services. We have tried finding those messages but can’t find them. I’m wondering are those still available? thanks
I have been trying for an hour now to transfer my PM number to another carrier but PM is not sending me a confirmation. I have tried to submit a ticket but the page just won’t load. Hekp please
Hi all. Looking to travel to SE Asia and Italy for 6 months. I want to keep my number as I need it for business purposes so that people can call me. What does PM offer in this case? I know in Thailand it’s the best value to go to 711 and grab a physi...
Hi,I keep receiving the message that RCS Chats are "not supported" by your carrier. This has not been an issue for me with different phones in the past and seems to Samsung related.I have tried all the troubleshooting steps. Please let me know if y...
I have a Samsung 23feI'm on the on 4g 6g planWhen I go to settings mobile connections VoLTE not shown as an optionWhen I was with sasktel I could enable and disable VoLTE in settings on my device How can I confirm my phone is using VoLTE?Secondary qu...
I have tried everything but can't seem to connect to network. Says emergency calls only. My plan is good so I know I have avaliable data I have restarted I have done the airplane mode I have also switched Sim card into another phone and it worked fin...
Just bought a samsung s25 as my old samsung a50 only gets 3g. Anyways, trying to activate new phone but i need to put in a nano sim card (old phone has a micro) so other option is scan my qr code from public. Have no idea where to find this QR code...
Hello, I was out of the country and therefor my phone was not used for 90+ days.I would like to get a new sim and the same number again.I was told the number is still available and I am wondering if I can get some help in getting a new SIM card and a...
I'm unable to make outgoing calls to the US from Canada, So I used my points to buy the "300 International Long Distance Minutes" add on. It shows that I've used my points and that I've purchased this, but I still can't make outgoing calls to the US ...
Hi sir i need PUK code my sim card emei numberxxxxxxxxxxxxxxx edited by computergeek541: removed IMEI; changed category label as this discussion isn't related to Community
I locked out my SIM card by mistake and I need puk from service provider edited by computergeek541: changed category label as the discussion isn't related to Community
I signed up yesterday using a referral code and it said that it has been awarded to my account. However the payment I made didn’t include 10$ off. Additionally, I didn’t get 20 points in my rewards. How do I claim my referral 10$ off?
My phone isn’t connecting to any network, it’s staying on SOS. I’ve tried all the troubleshooting, reset my network connections on my phone, and went to chat to submit a help ticket and it wouldn’t let me even do that. What’s my next move?
I am having problems with mobile data in the US. I'm supposed to have 2gb per month according to my subscription. Are there any settings I need to change?
As tittle says esim transfer to new phone not possible , one needs to download app on new phone and rebuy eSIM . I’ve rad here before that it’s free of charge . But I’m here to tell my experience was I had to pay for new eSIM and was charged for it t...
