10-05-2025
11:50 AM
- last edited on
10-05-2025
11:03 PM
by
computergeek541
Trying to port landline but unable to get validation code as landline number does not get texts. Unsure if port was successful...
10-05-2025 11:56 AM
Landline port takes 3nto 7 days During this time you cannot receive text and cannot login My Account. If you need help, you need to message PM
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenote
10-05-2025 11:52 AM
For landlines, you con't need to receive the confirmation text. Landlines do take several days for port to be successful. Once your landline stops working, then the transfer will should be complete. If the port has not been completed by 4-5 days, then contact customer service agent.