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Refund requested

6045360435
Great Neighbour / Super Voisin

We changed providers Sept 28/2025. We paid our accounts on Sept 17/25 and Sept 28/25 by preauthorized to our credit card. As we pay in advance we are expecting a credit back to our credit card and trust no more charges will be forthcoming.

Thank you and we look forward to hearing from you.

1 REPLY 1

Dunkman
Oracle
Oracle

@6045360435 

Since Public mobile is prepaid, there are no refunds if customers leave to another mobile company. No pro-rating of plans or refunds unfortunately.  Once you port out, your PM account is closed and you will not be charged further. 

Ideally, we recommend porting out of Public mobile a few days before their payment date.  

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