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Not receiving data.

Erichemi
Great Neighbour / Super Voisin

I'm not been getting data since Friday. I still have 12 GB on my 18 gb plan. Talk and text work fine. Just no data.

4 REPLIES 4

@CSA_PM 

seems like a few customers have had this same issue lately. Do you have a solution you can share with everybody, in case this comes up again ?

CSA_PM
Customer Support Agent

Hello @ Erichemi,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

softech
Oracle
Oracle

@Erichemi 

I have escalated your ticket on your behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Handy1
Mayor / Maire

@Erichemi  Do you maybe have a data limiter set on your phone? Did you accidentally turn off mobile data maybe ?

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