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Resend Porting Validation Request

PlaguePriest
Great Neighbour / Super Voisin

I am transferring my number out of public mobile. I received a text this morning at 5:00am asking me to respond with a "Yes" if I agree to transfer. But I only had 90minutes to respond... I was asleep.

I did reply "Yes" 120 minutes later, but received no response in text. I called the number it provided me in the original message and the system told me I have no active request.

How can I get this resent? Feels very unfair to receive the transfer request so early with a time limit.

Please help 🙂

Thanks,

3 REPLIES 3

PlaguePriest
Great Neighbour / Super Voisin

Thanks you both! New carrier says everything is on track to complete the port.

Cheers,

slusagm
Mayor / Maire

reply Yes still, sometimes, it gives you longer than 90 mins

but at the same time, ask your new provider to re-trigger the port process

hTideGnow
Mayor / Maire

HI @PlaguePriest 

this is something you need to check with your new carrier.  Call them and ask them to resend

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