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Resolved! Plan Expired??

So my account says Plan Expired. My date of payment isn't until tomorrow (NOV 20) - I put vouchers in today to cover next 2 months. Never got a text to say payment received. Never got a text to say my payment was due.... Seems my plan is still workin...

jjseams by Great Neighbour / Super Voisin
  • 621 Views
  • 11 replies
  • 0 Bravos

Resolved! Canceling service with old service provider

Hi there, I have a friend who wants to sign up with Public Mobile She is currently using Telus and wants to port her existing cell no. from Telus to Public Mobile. I read on the help file here that her exiting cell. no. will be automatically deactiva...

Zyl by Model Citizen / Citoyen Modèle
  • 411 Views
  • 31 replies
  • 1 Bravos

voicemail not responding

Hello,I have been trying to check my voicemail with no luck. I am able to dial into my mailbox, but when I press 1 to listen to messages, I just get silence. The voicemail bot tells me I have 4 messages, but won't play them for me. Tried powering my ...

elanastacey by Good Citizen / Bon Citoyen
  • 285 Views
  • 6 replies
  • 0 Bravos

Resolved! Plan Changes??

I got a notice I had used all my data.... but my plan includes data.... have the plans changed? will I get more data when it renews? (Didn't happen on last payment)do I need to get a different plan? Will a new plan renew data every month?I didn't get...

zoeyoliver by Great Neighbour / Super Voisin
  • 326 Views
  • 8 replies
  • 0 Bravos

Resolved! Re: SIM card PIN number

I accidentally changed my SIM PUK (PIN) and I am locked out of my phone. Can you help me please?

Domgodess by Great Neighbour / Super Voisin
  • 280 Views
  • 5 replies
  • 0 Bravos

Resolved! current flash sale

so my email qualified for the promo ending dec1 2021. i got the bonus code in my email, but when i used the code it says in not eligible... what am i doin wrong?

shanelec by Great Neighbour / Super Voisin
  • 330 Views
  • 5 replies
  • 0 Bravos

Resolved! Using data in the UK?

can someone help please. how do I use my data in the uk and if I can what are the extra charges? I know I can add on US roaming data but Im going to the UK not US. thanks!

meganlouise by Great Neighbour / Super Voisin
  • 370 Views
  • 7 replies
  • 0 Bravos

Resolved! Compatible? OnePlus 8

Hello! I'm in need of upgrading my phone. I want to buy "OnePlus 8" cellphone, but it's not listed in the compatible phones list (even though its cellular technology says it works with 5G, 4G, 3G, 2G networks).Could someone please very if it's compat...

tdotdee by Great Neighbour / Super Voisin
  • 348 Views
  • 3 replies
  • 0 Bravos

Resolved! upgrade

I just upgraded from an Iphone 4s to an Iphone xr. What do I do next?

davwins by Great Neighbour / Super Voisin
  • 319 Views
  • 7 replies
  • 0 Bravos

Resolved! Can't receive messages from other service providers

I've recently just ported my phone number from my previous service provider (virgin mobile) to public mobile. However, an issue has arisen where I am unable to receive texts and phone calls from my contacts who use other service providers. For instan...

ShirleyZhang by Great Neighbour / Super Voisin
  • 373 Views
  • 4 replies
  • 0 Bravos

Resolved! Bonus Data

Does Public ever offer their existing customers bonus data? I am on the 1GB plan and could use a little squish but want to avoid paying any more money.

Resolved! Bonus

Will there be holiday bonuses this year? 

Cbgirl1 by Great Neighbour / Super Voisin
  • 561 Views
  • 27 replies
  • 0 Bravos

New phone

Any suggestions on a small android? 

Cbgirl1 by Great Neighbour / Super Voisin
  • 260 Views
  • 8 replies
  • 0 Bravos

Resolved! Q about using vouchers & Autopay

Hi. Not a customer yet but will likely be coming aboard soon as my annual PC Mobile prepaid topup is a few weeks away from expiry. I saw it mentioned in another thread here that CCS has a promo right now whereby those activating new PM SIM cards can ...

DanielB by Great Neighbour / Super Voisin
  • 661 Views
  • 9 replies
  • 1 Bravos

Samsung S10

Anybody has Samsung S10?Any comments, recommendations?Is S10 really worth more than S10e? I do not care for camera performance.

Meow by Mayor / Maire
  • 291 Views
  • 36 replies
  • 0 Bravos

Cannot top up using my payment voucher

Hi, I bought payment voucher in the same place for a couple of months but this is the first time it doesn’t work I’ve tried both calling and website. Does anyone have solution?

MochViqhy by Great Neighbour / Super Voisin
  • 338 Views
  • 16 replies
  • 0 Bravos

Resolved! Double charged for $5 add on

I just checked my credit card statement and I was charged 2 times ($5.60) for my $5/500 min add on. How do I get this fixed?

Namu by Great Citizen / Super Citoyen
  • 550 Views
  • 15 replies
  • 3 Bravos