Community

balaca · 10-15-2024

No disclaimers on these new $30 US-CA Plans that you can't downgrade to cheaper plans once you upgrade. And if you want to remove payment card from file to stop such scammy offers from renewing, you CAN'T, by yourself.It is awful that in this modern ...

balaca · 06-02-2024

No confirmation message received. Neither the card was removed.What is the escalation procedure for this, and which regulator has the authority to act on this?

balaca · 03-19-2024

Current Subscription Cycle: Feb 18, 2024 - Mar 19, 2024Card is still active in the account, and there is no amount charged to the card so far. Phone still shows 2-3 bars of network coverage. But no calls or texts are going through. Same for Internet ...

balaca · 04-09-2023

Tried activating for a friend I referred to PM network but they were repeatedly getting credit card error. They are based in Brampton but I chose Toronto at number-selection step, then there was an error at payment page. Changed to Brampton at number...

balaca · 10-12-2020

For a India call lasting 1:48 minutes ( as seen in 'Call History' in Mi phone), 'Usage History' on PM self-serve site shows 3:01 minutes. Is there any other 'buffer seconds' I should keep in mind when making International Call with the Add-On (750 m...

balaca

If you are on a relatively cheaper plan, be very careful of opting for a high $ plan only to accommodate US Roaming. Telus/PublicMobile is using deceptive tactic where they won't warn you at the time of plan change that you'll henceforth be losing ac...

balaca

Install Skype app (Microsoft's) on your phone, add a few $. From the Skype app, with an Internet connection (mobile data or WiFi), you can make calls to phone numbers across the world with cents/min kind of pricing, with no time expiry for those $ ad...

balaca

I'd say vote with your wallet. Promptly disable your subscription and ask them to remove the payment info from the file. And don't fall in the trap of getting held up by not-so-important holiday add-ons in the age of Airalo like options. Those add-...

balaca

Also do remember that you are very likely to lose access to low value plans in self-serve the moment you upgrade to a high $ plan.

balaca

Way to go. I did the same, cancelled renewal and asked them to remove the credit card from file. Until the time customers vote with their feet en masse, the scammy moves by Telus will continue I guess.

Community

User Statistics

User Activity

Offers getting increasingly scammier everyday - Can't downgrade to cheaper plan

Public Mobile / Telus not responding/acting on request to delete payment information

No service on renewal date (nothing changed in subscription) | First such outage in 4+ years

Credit card error on trying to activate a new SIM, both Mastercard(PC) and Visa didn't work

Int'l AddOn: Is the usage shown in PM's 'Usage History' consistent with the phone's 'Call History' ?

Re: Canada US plans

Re: Calling Finland

Re: Change to a cheaper plan not available

Re: Changing subscription with existing promos

Re: Can’t access to all subscription plans