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balaca · 10-15-2024

No disclaimers on these new $30 US-CA Plans that you can't downgrade to cheaper plans once you upgrade. And if you want to remove payment card from file to stop such scammy offers from renewing, you CAN'T, by yourself.It is awful that in this modern ...

balaca · 06-02-2024

No confirmation message received. Neither the card was removed.What is the escalation procedure for this, and which regulator has the authority to act on this?

balaca · 03-19-2024

Current Subscription Cycle: Feb 18, 2024 - Mar 19, 2024Card is still active in the account, and there is no amount charged to the card so far. Phone still shows 2-3 bars of network coverage. But no calls or texts are going through. Same for Internet ...

balaca · 04-09-2023

Tried activating for a friend I referred to PM network but they were repeatedly getting credit card error. They are based in Brampton but I chose Toronto at number-selection step, then there was an error at payment page. Changed to Brampton at number...

balaca · 10-12-2020

For a India call lasting 1:48 minutes ( as seen in 'Call History' in Mi phone), 'Usage History' on PM self-serve site shows 3:01 minutes. Is there any other 'buffer seconds' I should keep in mind when making International Call with the Add-On (750 m...

balaca · 03-25-2025

You'll be better off writing off the accumulated rewards, if any, as sunk cost, and going with this $100/year Limited-Time plan (2 GB data/month, Unlimited calling) with Telus Prepaid. Switch after the year depending on who offers a worthy plan.https...

balaca · 01-12-2025

Don't do that. The cheaper plans will be removed from your account once you upgrade. Either use add-Ons for US trip or start considering porting out, once you return and can't downgrade to your original plan.

balaca · 12-16-2024

Their deceptive business model is to not even warn their loyal customers that they can't downgrade back once they upgrade. Anything flies for them to maximize AMPU (Avg Margin Per User) with tactics like this while depriving customers of ANY real-tim...

balaca · 11-24-2024

It's part of Telus strategy to increase AMPU (Average Margin Per User) by denying low priced rates to customers, while incurring low expenses (no real time customer support). It is a very deceptive tactic, not giving a warning at the time of upgrade...

balaca · 11-08-2024

If you are on a relatively cheaper plan, be very careful of opting for a high $ plan only to accommodate US Roaming. Telus/PublicMobile is using deceptive tactic where they won't warn you at the time of plan change that you'll henceforth be losing ac...

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User Activity

Offers getting increasingly scammier everyday - Can't downgrade to cheaper plan

Public Mobile / Telus not responding/acting on request to delete payment information

No service on renewal date (nothing changed in subscription) | First such outage in 4+ years

Credit card error on trying to activate a new SIM, both Mastercard(PC) and Visa didn't work

Int'l AddOn: Is the usage shown in PM's 'Usage History' consistent with the phone's 'Call History' ?

Re: Changing Subscription

Re: Change subscription

Re: Switching to a cheaper plan

Re: I am unable to switch to the Black Friday $35 plan.

Re: Canada US plans