Account number

[Joshua8]

I need to reset my email address. 

[NDesai]

@Joshua8 If you already have access to your account and not able to update your email address, contact CS_Agent by creating a ticket through the chatbot. 

Here are some faq that might help: https://publicmobile.ca/en/bc/get-help/articles/eversafe-troubleshooting

[Sansan]

Do you mean that you are locked out of email and forgot to password? You can choose to reset yourself by clicking on reset password option.

If not successful  use the chat option.