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Grimzta · 06-04-2024

Just recently bought a new Motorola phone from Spain. The Edge 30. It says it's a 5G phone and Kimovil site it has the required bands. But I am only able to ger 4F LTE sppeds(Download).Any ideas ?Called Motorola and they were no help because it's not...

Grimzta · 03-19-2024

So my Cc did not go through so I had to re-enter my new card number. Payment was successful but my plan did not renew. I have no service ! And no one is answering my tickets.

Grimzta · 02-18-2024

Hello. I paid this cycle's charge ahead of time but the cost of my membership still came off of credit card. Please respond. Thanks

Grimzta · 12-20-2023

I originally had set up a change for the 40GB plan for $34, but this morning I thought this plan was overkill for me. So I looked over the options and wanted the 4G plan for $24. When I log into my account that plan is not an option !Is this plan jus...

Grimzta · 07-27-2023

My plan did not auto renew. Money is just sitting in my account. Plan is not active. Can't make phone calls or receive text.Tried to open up a service ticket. 404 error !!

Grimzta · 06-04-2024

I just did a reset on all my connections. Same result. Boots up to a dim 5G beforeglowing to a LTE+.

Grimzta · 06-04-2024

AND, here's another kicker ... the phone I just sold where I was getting 5G speeds, the Motorola Edge+ 2022 5G UW. It was sold to another person who was also with Public Mobile, and he was only getting Lte speeds. But with my sim I was getting 5G spe...

Grimzta · 06-04-2024

In the resetting options there is a baseband reset. So I chose that one first. Phone rebooted and took a few seconds to attach to a network. While it was, I could see it saying 5G as it was connecting but when it was fully connected it then showed 4G...

Grimzta · 06-04-2024

No it's not a Canadian phone. Bought it from a seller in Spain. I searched all around and don't see any variants of the edge 30 tho. Haven't reied another carrier's sim, but I could alway head over to a Telus dealer or someone.Someone else recommeded...

Grimzta · 06-04-2024

My sim card did work in another Motorola phone. It showed 5G and I did get 5G download speeds. it was model, Motorola Edge+ 2022 5G UW.No, I don't have the 5G option in the network modes. That was the first thing I checked. My phone says lte and down...

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Not getting 5G Speeds on new Motorola Phone.

No service after paying. Opened two tickets and no repaonse from an agent. What do I do ?

Have money in account but credit card still charged

Unable to switch to one of the new scriptions.

What's going on with public mobile !!

Re: Not getting 5G Speeds on new Motorola Phone.

Re: Not getting 5G Speeds on new Motorola Phone.

Re: Not getting 5G Speeds on new Motorola Phone.

Re: Not getting 5G Speeds on new Motorola Phone.

Re: Not getting 5G Speeds on new Motorola Phone.