Hi Community,
We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails.
Why does this matter?
If you encounter any dif...
Hey Community,
We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.
I...
How to reduce your data usage on ios and AndroidSET DATA ALERTS AND LIMITSYou can check your data usage on iOS devices by going to Settings > Cellular and looking under Cellular Data Usage. These data stats do not reset each billing period automatica...
Well not really my plan renews tomorrow and my problem is I have 9.5 gb of data to use up!! Oh how I am loving my PM plan Wifi is everywhere and I am so used to searching it out rather then using data. Hard habbits to break. So not a problem just ...
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Is it me or these two plans changed price sometime between April 23rd and now?Canada-wide talk + global text was $96 and is now $121 (+$25) (on 90-day plans)Province-wide talk + 3gb was $86 and is now $111 (+$25) (on 90-day plans)I emailed myself an ...
Hi all. Already got a sim card and tried to activate it, however no luck. Tried few times and the problem was the same all the times - credit/debit card can not be verified. Bank says they're good and credit card as well. I believe that was step five...
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PM still sucks. Cannot register an AMEX card still. I had to request my AMEX card to be set up for my family and my accounts and it was done. Strangely, the payments for all my family members went through using the same AMEX card, but when it comes t...
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I have a cottage in the Pontiac, Quebec. The nearly cell tower now supports 700 MHz (and 850 Mhz). It's a Bell tower. I am assuming the 700 Mhz should support LTE. How can I find out what band the tower is supporting, and therefore whether my current...
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Hi, I Purchased the US Roaming add on, it shows up in my account. But I cannot make any calls. It says I do not have an activelong distance add on and this call is not covered by your plan.I have an active long distance plan as well as US Roaming pla...
One a 90 Plan which expires April 30. Account balance is zero. Need to chnage to a $5 plan for 5 days since I'm cancelling the account. It will not allow me to change the plan since there isn't any balance (money) in the account. tried making a payme...
So I'm from Vancouver, BC with province wide calling. When I try and call a (250) area code number, it won't connect me as it is "long distance". I've tried adding a +1, and everything but no luck. Is it just me or what is the fix to this. Thanks
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