Plan details not showing up. Amount owing not showing up.

[Saintly92]

For some reason when I opened up my account to check the data balance, my plan is not showing an "amount owing". Also when I try to open up "plan details", I encounter an error. I never made any changes to my account recently. Has anyone else been having this problem?

[SD08 · Accepted solution]

There have been reports today of users encountering an error when accessing parts of the self serve site.

FYI, any plan that is not a legacy or grandfathered plan is labeled as pick and pay now.