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Lugana707 · 06-27-2019

My service stopped working a few days ago; I received a message telling me my rewards had been applied to my account, as I do every renewal, but nothing telling me my account had been suspended. So I checked my account, found it had been suspended wi...

Lugana707 · 07-28-2017

Setup a temporary account for thirty days, however auto-pay was enabled without me turning it on and now I've been charged again - where do I go to get this refunded?

Lugana707 · 06-18-2017

So I tried to add a 1Gb add-on, but the payment kept getting declined, however after checking my bank account I was successfullty charged for it. So I'm now in a state where I received no add-on, but still paid for it. Where do I go to get this resol...

Lugana707 · 06-28-2019

So I tried in a different browser, with a different card, and tried to top up what I calculated was my remaining balance and not what the UI was telling me. Eventually, after several attempts, it allowed me to top up my account and everything appears...

Lugana707 · 06-27-2019

I have tried with a private window, and with all my script blockers turned off. Yesterday I managed to put enough money on my account to fulfil the outstanding balance, but now today none of my cards are working. What I find most strange is that my p...

Lugana707 · 06-27-2019

Thanks for the quick reply - I just tried this, but unforunately I'm still unable to reactivate my account.

Lugana707 · 07-28-2017

Thank you!

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Account "Suspended" ?

Autopay Shouldn't Have Been Enabled

Failed to Add Add-On, Still Got Charged

Re: Account "Suspended" ?

Re: Account "Suspended" ?

Re: Account "Suspended" ?

Re: Autopay Shouldn't Have Been Enabled