Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Im unable to make some local calls example the ones beginning with 226337 . I get a message saying that i dont have a long distance add on when in fact it is a local number. I have a province wide calling plan
i have 135 plan per months months can i get text plan in that
Price is excellent for a plan that exceeds my calling and data needs and includes global texting.Works well throughout Ontario, including at my office, at which Rogers and Wind were both terrible, and at the cottage.Easy to register and port my old n...
Well, we see PM trying, and they're doing their best to lower their prices, but they should all be comparatively lowered. I just posted an idea in the Idea Lab and I've done all the calculations correctly, I believe. Check it out: http://productionco...
Phone is unlocked. Data permitted. Call and texting work. APN settings did not auto populate so entered them per forum (trying various suggestions for APN type), reset network settings. Data works fine when my Koodo sim inserted or hubby's Rogers ...
On the plan renewal date, got an notification from PM that my account was deactivated, and autopay was charged to my credit card on the same day! Public Mobile seems to have problem about plan renewal. I encountered other issue before (but was solved...
Hi All, I am here to question the data usage meter in my account. My phone says 3.6mb used while on PM website it says 8.9mb used. I mean it it said 5mb or so used, i would be fine... BUT a difference of 5mb when i literally just opened 1 news articl...
I have twice helped a friend set up public mobile now and it does not let me refer my own number. When I put my number in the refer box it says the number u entered is not a valid public mobile number. Public Mobile U O ME
Hi, During registration I god as last step: 6. Transaction Summary- Sorry, your account activation request has failed. Please visit our online community at href=" https://publicmobile.ca/community" Target="_blank">publicmobile.ca/community for assist...
I am in Toronto, and I have a 647-280-xxxx, I have the 90-days province wide plan.I can call every one in my contact list, but just not the numbers with 647-958-xxxx.I used to able to call this number a month ago.I even delete this contact in my cont...
We activated our SIM a few days ago, ported the number over from Bell. I still can't receive calls on my phone but I can make calls and receive messages. I spoke to Bell and they said the porting was complete, was hoping someone could help me out to ...
Pm u mistakenly gave my wife the wrong plan, we have since sent email to have this corrected ,she wanted 40 dollars plan for 90 days but you gave her only data and texting, please correct it this is very very urgent
I was wondering if you can have more then one phone number under the same account?
Hi everyone. I'm new to Public mobile and have a question that you might be able to answer.If I don't get a text plan, do I still receive text messages? If yes, is there any charge for receiving text?If I don't have text plan, how much will it be if ...
I just activated my SIM today, and attempted to pay for a 3 month plan with my credit card. For some reason, the payment didn't go through, but I did get the verification e-mail, which I clicked to verify. Now when I go to the self serve page, I can'...
I have the 3O day unlimited province talk and 1G data plan without text. I notice now that it would be the same price with text as well for this plan. How do I activate text now without incurring extra charges? Thank you.
Please can someone help me...First somehow i am locked out so i cant get back in self aerveSecond i need to change plan and it won't let me. I have money there but balance says 0 unless i go to transactions. I need phone going today as its now suspen...
I just recently switched carriers to one that can suit my needs better, and as much as I enjoyed public mobile it had limitations on my data usage. I need my number ported over to the other carrier, but for that to happen I need permission first off ...
Hello, My pay method is AutoPay, but I don't see amy reward related to that.Could anybody take a look, please? Thanks, TaniaL
Background: see http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Can-t-make-and-receive-phone-calls-and-texts-outrageous-service/m-p/64055 It seems that posting on this community forum is much better in terms of attracting serious attentio...
I keep getting a text message from public mobile, anywheres from 3-5 times a day that says the following:"Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time."If I were attempting to send a message outside of Cana...
At the risk of appearing like a spammer, I heartily recommend iFixit.com if you want to fix up your old phone. A fine place to buy any parts or hardware (along with the specialized tools you'll need), learn how to tweak or reset your software, refer...
Hi All, Just started with Public Mobile today and I'm looking for some help on setting up LTE on tmy Moto G 2nd gen phone. Firstly, I belive it can be done - however it only gives me the option of either 3G or 2G under Preferred network type. What ar...
Hi, I am wondering if there is a way to chat to a human person and discuss plans and having alot of people on an account.
I just upgraded my phone and need a new sim. but I really dont want to pay 10 dollars for it. anyway I can get one without charge? thanks
Hello, I wanted to say a quick hello and share my experience thus far. I just made the switch from rogers after 10 years, I was on an old corporate plan and rogers sent out an email that they were increasing their pricing by $7 a month for pretty muc...
Hello Community, I recently installed the UGO app for mobile payment, but every time I start the app, I receive a text message from Public Mobile saying "Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time". I am ...
Hello People, The good folks at PM were so happy with me that they sent me an additional sim card ;o). Lol. Or maybe they were indicating me to take an additional connection. Well, to make the story short, I have an additional sim card(the envelope i...
Hi I activated my account on August 3rd and have had no problems until now.Yesterday my friend told me she was getting an "all circuits busy" when calling me around noon atlantic time. This sorted itself out later in the day and so I decided it was...
I just signed up for the 90 prepay unlimited provincial talk, unlimited international text and 6gb plan for $120.However I forgot to select the Unlimited international text when I set the plan up. I tried to add it after but only managed to accidenta...
