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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 53033 Views
  • 158 replies
  • 40 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 61065 Views
  • 186 replies
  • 31 Bravos

Free Wi-Fi in B.C.

Hello,It seems that Telus is making available, to Telus customers and non-customers, free Wi-Fi, starting in B.C.Go to https://wififinder.telus.comEnjoy!

Martin by Legend
  • 2072 Views
  • 4 replies
  • 1 Bravos

Why the calls are now displaying with 011 followed by number??

Whenever I receive a call, it displays 011 followed by phone number. Wondering if this is with phone or from Public Mobile itself.. In turn, when I dial the number displayed does not go through because of 011 being there. 

VK by Great Citizen / Super Citoyen
  • 15177 Views
  • 16 replies
  • 0 Bravos

Resolved! Hi, Accidently factory reset my Kyocera Rise. How do I activate the phone as it ain't connecting ?

Hello, more details:One of Kyocera Rise broke. Took my family member old phone Kyocera rise and we reset it to delete family member data ? Now I don't know how to activate the phone. Also, I moved the chip from one to the other... not sure if I need ...

MadReza by Good Citizen / Bon Citoyen
  • 5400 Views
  • 18 replies
  • 0 Bravos

je veus recupéré mon numero

bonjourje suis partis en voyage pendant 4 mois j ai oublier de bloqué mon numero  quand j ai alumé mon telephone  card sim non enregestré  comment je vais faire pour recupéré mon numero svp 

mourad18 by Great Neighbour / Super Voisin
  • 2359 Views
  • 3 replies
  • 0 Bravos

Resolved! Public Mobile blog

Have a look at this nice "Public Mobile Blog" http://blog.publicmobile.ca/

benwarez by Model Citizen / Citoyen Modèle
  • 3105 Views
  • 5 replies
  • 2 Bravos

Resolved! Data included in monthly plan not working

My last billing cycle I reached my data limit so I decided to buy a 200 MB data addon now that my billing cycle has been paid for the 200 MB data addon remained now  that I have capped that the 1 GB included in my plan hasn't kicked in. What should I...

rkostan93 by Great Neighbour / Super Voisin
  • 2333 Views
  • 5 replies
  • 0 Bravos

Resolved! Compatibility issue

Hi ! It seems to me that the IMEI tool is not working right now (there is just nothing where it should be), and I'd like to be sure that my phone will be compatible with the network before booking a SIM card.My phone is a WIKO Cink Slim, bought in Fr...

PierreGrange by Great Neighbour / Super Voisin
  • 3911 Views
  • 15 replies
  • 1 Bravos

My account

My account shows I am paid up till next April (auto payment option) but I have no service. What's up?

joespiteri by Great Neighbour / Super Voisin
  • 1503 Views
  • 5 replies
  • 0 Bravos

PM Website and Credit Card issues. Please fix them

Public Mobile you are massive corporation owned by Telus please have a proper functioning website everyday there are numerous threads about PM's Site issues and there are so many People having Credit Card Payment issues. It can't be really that hard ...

chukdefatey by Deputy Mayor / Adjoint au Maire
  • 1323 Views
  • 5 replies
  • 0 Bravos

howto use my plan with my tablet mobile cellular

I have 1gb plan and want to know if I can use it for my tablet.  I don't really want to use the data plan on my phone.  Is it some how i can get a different sim just for data only to use in ym tablet pc?

Mike by Good Citizen / Bon Citoyen
  • 1575 Views
  • 6 replies
  • 0 Bravos
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