Can't make payment, says "You account already has enough balance"

[1swtgl]

No funds available, due today, when I try to reactivate, sends me to make a payment, when I try to make a payment it says "You account already has enough balance" , yes I have re entered my CC info just in case, is this because of the matenence coming up?

[mimmo]

If you have not done so contact the mods.

How can you get help with your account, activation, or service?

• Please contact the Community Moderator Team to get gelp with you account.
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[1swtgl]

No auto pay, and my sevice is not working, and the amount has not been withdrawn from my bank account 😞

[1swtgl]

I have now just used incog, cleared all cache in all, and 2 other browsers, and it still says the same 😞 I am used my debit visa as well, always have and never has a problem before.

[mimmo]

Does your service work? Is auto pay enabled? If yes to both I would let the portal for its thing. 

If you are worried /need 100% uptime tomorrow then you could ask mods to renew your plan a day early

[GreatCanadian]

Clear the cache. Or try Google Chrome incognito mode. Apparently, that resolves some issues for some people.