Subscription not activated

[Vinhsane]

This comes up when I log in and try to complete my account. Payment has gone through

[hTideGnow]

hi @Vinhsane 

try reboot the phone and try putting the sim card on the phone and test.  If esim, check if you see the esim on your sim manager or Settings->Cellular screen

if fails, support can help.  you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[Handy1 · Accepted solution]

@Vinhsane  No worries contact support and they can help 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage