Connectivity issues

[jhvr]

I have connective issues and I have done all instructions to fix it up such as turn off/turn on my cell , reset the network in the setting but my cell still is not able to connect to Public mobile network. I checked my account and my subscription is active.. I have been a customer for more than a year...Need help

[Handy1]

@jhvr  Can you test the SIM card in another phone ? 
also check 

Outage map in your area:

https://istheservicedowncanada.com/

if account active and no outage and reseting network settings don’t help ask support to refresh your account 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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