Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I left a couple of PMs for mods to follow up on concerning issues encountered during activation. Haven't heard a peep from them yet. One of the issues affects the lack of service which requires expedient investigation (second day without proper servi...
I'm in the middle of applying for jobs and this number port is affecting my ability to secure work. I have no idea how many job opportunities I've missed. Please help. I'm porting from Fongo and provided my account password when signing up.
There is a possibility I'll have an extra SIM card in the Toronto/Mississauga area. I will post an update on here.But i do not live in the downtown Toronto area. Although i may be there tomorrow afternoon
Questions to frustrated customers: Did anyone figured out how to get back your money when your phone # port is stuck in-between and waiting for MOD’s to reply with your request with no success?Did anyone try to revert stuck port request (not even sur...
Hi, I attempted to activate my new SIM on the special fall plan but on the last screen it said activation failed. I put the new SIM in and it shows public mobile but says I dont have a text plan and will not allow me to log in to my account. Help!
Do the long distances minutes round to the nearest minutes or do they go by seconds. For example if I just pick up a call for 1 second then disconnect it will that round up to 1 minute? or only count as 1 second towards my minutes if I were to have i...
Hello, I finally received my sims from Public Mobile today and, thankfully, do not have to go to downtown Toronto to pick them up. I saw a photo on Reddit today and my chin hit the floor. I was worried that I would not receive in time so I was able ...
since I've been activeted my sim card over 30hours，I can log in my account and I can make phone call to someone，just cant receive any call from others，what is the problem？
So there is a way for spare SIMs to be used in this promo even if you are far away; say Alberta. BUT it does involve some trust. Here's how it can be done: 1. those in need connect with spare SIM owners by private message2. spare SIM owner sends unac...
Hi, I was wondering if the remaining balance of an add-on purchased is carried forward indefinitely or just for one month.
Hi techies, need your help/input here. So a basic smartphone (Moto E 2nd generation) is too much for my mom to handle, given that she only cares about making and receiving calls. I have her on the promo plan so that I can use the Moto E as a hotspo...
Don't miss out on a great deal! Pickup a SIM card either today or tomorrow at the following locations.TorontoTELUS Tower25 York StreetToronto OntarioM5J 2V5 VancouverTELUS Garden510 West Georgia StreetVancouver British ColumbiaV6B 0M3 MontrealTELUS ...
The first time I tried to activate, everything was fine until the very last step. The payment did not go through. Ever since then, I cannot try activating as I get the error, "Invalid Sim". I triple checked that my 19 digit code was correct, but Im ...
I think the problem started when I ported my new number from wind. Contacted mods but still no respose. I tried restting password but says my account is locked. Please help
@Brooke_C post this in announcement "[UPDATE] Only X days left to get our limited time 4GB / $40 promo plan!" We will be honouring the promo plan for all customers who ordered their SIM card between October 25th-November 16th, but did not receive it...
So I signed up, paid and everything. I double checked the APN settings and all is good there. I do not have access to my self serve section and maybe resetting my password would work but when I do that I get an "Email can not be verified" error. I di...
Tried to activate my sim. Everything looked fine. I was able to choose a new number. When I hit the last button I got an error message saying my activation had failed. I tried doing it again but now it says invalid sim. Please help. How do I contact ...
I've registered with a new number and now I want to port, but when I enter my number and click on check availability, the site crashes with: Generic ErrorOh no!It looks like something went wrong, but don’t panic.Log out and then log back in again to ...
I have some time to watch few TV shows/movies this weekend, preferably on Netflix. What do you guys recommend?
So I've successfully transferred 3 accounts today. When doing my 4th, I got all the way to the credit card page, submitted and then lost internet connection. Sigh!!! My mistake entirely. I tried to start from the beginning. I was able to reach the e...
You can see how seductive Public Mobile's offer is when other carriers have to match the price to retain their costummers. In fact, Fido and Virgin just announced they will be offering a plan "similar" to PM's 40$ for 4gb, until November 21st -- with...
I was doing my activation everything is fine until I finished credit card info and hit "activate" button. System feedback msg: "error 404, ****** removed". I tried to re-do the process again but the new PM SIM card is reported invalid. Please help.
Hi, Tried to activate new SIM, and port from previous Chatr provider. Got error message - Sorry, your account activation request has failed. Please visit our online community at href=" https://publicmobile.ca/community" Target="_blank">publicmobile.c...
Since Calgary isn't one of the places where you can pick up a SIM card this upcoming weekend, I have a spare SIM that I'm willing to give out for $5 and a referral. Please PM for details
Hi all,I have an extra SIM card in London ON, if anyone want to get the promotion but couldn't/not willing to drive all the way to Toronto can drop by my place (right beside costco at Wonderland) and pick up the SIM card for $5.
I was able to successfully sign up my wife to PM using a new number. I need to port her old number from Koodo Prepaid, which is not possible in self-serve as i get an error " We are experiencing difficulties at the moment. Please contact Public Mobi...
Known issue, no point spaming the forum, best option is to wait.
Hey guys,Was told about the 90/120 plan so I jumped online to register and bought myself a SIM card 2 weeks ago now and it still hasn't arrived. Received an email stating that it's been shipped a few days after I ordered it which was a week and a hal...
Hello All, I ordered an extra SIM card for my friend but she backed out. Anyone is mississuaga needs an extra card, please let me know. I just want my $5 back.
Like few others, I am a new customer and also received a text message sayting that PM is experiencing difficulties porting my phone number and to complete the SIM & activation online form. What I did was:Created a ticket with my previous company voi...
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