Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Looking at Public Mobile for my Dad and maybe my family too. Under the build your own plan, under “Unlimited Text” are two choices. If you select “International” the monthly cost is $47, if “No Text” is selected the cost goes *UP* to $57. Is this a w...
I want to transfer my number from koodo,it advised me to pick a new number then contact a moderator to help me port my # over,but I don’t know how to contact a moderator.
wife has a Google Pixel. After the most recent OS update, her SMS notification sound now triggers when sending a SMS. It has also started out re-notifying her when she opens Messenger.So, she'll obtain a notification while the SMS is obtained, again ...
So after the most recent replace, on every occasion I log into my private Gmail account, the account on youtube modifications. And when I transfer accounts on youtube to my original one, the google chrome browser presentations my non-public account a...
So when I call the voicemail displayed in my phone's settings from another phone it says to dial the number with an (*) at the end. When I do this it says that the number is invalid. Whats that about ? Dial 1 581 580 4001, enter 1 for language, enter...
Hi! I just lost my phone, and before that, I never had to access my account. When I try to create an account, it says that I received a 6 digits code on my phone (that is lost!). How do I cancel my SIM to make sure the person who got my phone could n...
Is there an app for public mobile? I’ve taken a look and don’t see one but it would make it so much easier
I don’t understand the refer a friend. If I signed up and gave my friends number to them they get the $10 right? Some of the info seems to say that I would get the 10 which makes no sense to me
How generously do you give out your bravos? For curiosities sake, I'd like to know what most people feel merits a bravo? Are you a stingy bravo giver? Or do feel that most good posts deserve commendation?
I just changed my sim card in my S5 which was working prior to changing it. After changing the sim number on my account I turned on my device and it says unregistered sim. I have gone in and changed the APN settings to Public mobile but it has not re...
I just went to purchase a $10 add-on for an extra 200mb data yesterday afternoon, and when purchasing I was charged $120 (my regular renewal price) instead of the 10$ I typed in. This is not good as a have my rent coming out very soon and will be sh...
PM is working well for me but I would like notifications when I'm close to data overage. Also is the data usage period the same as my billing period (eg. Oct 5-Nov5)?
Hi There!Just activated my new Public Sim and it says to pick a number then contact Public to port my Koodo number over. Help??? How Please
Hi there, my service has been inactivated because my IMEI number apparently has been reported stolen based on Public Mobile which is certianly not the case, Can someone please reach out to me ASAP to get this sorted out?
I know in the US some carriers will test out features on their prepid brand before rolling it out to the main brand. Would be awesome if Telus did the same. Test some features on Public Mobile to attract new customers. Then move same features to Tel...
When you view "My Kudoed Messages" it gives 3 numbers. One is page views that contain your post, one is bravo's for that post but the other is? I can't figure it out.
Cannot connect to internet on Public Mobile, in Ontario. Anyone know where to check network status for data on Public Mobile Thanks,GiantSeat
I tried to use the Get Start forms yesterday. It crashed on the payment information. I tried to start again this morning and it says my Public Mobile SIM is invalid. Now my old SIM has disconnected (i filled out the port # information) and I cant ...
Set up my account yesterday and had my number transfered from virgin mobile. I can make calls and use data but nothing else, can't receive calls or send/receive texts. I've been told I needed to message the moderator team so that they can resolve the...
I've just switched to public mobile. Do I need to follow up with my old provider and are there any tips for a newbie to the service?
Good Morning! I am looking to return my unopened sim card. Thanks
Hi, I've been with PM for a couple months now and was happy with the service, now I go to send a text to someone, who I have texted recently, it says it sent on my end but it isn't showing up on their end, I've checked the apn settings, I've removed ...
I went to Montreal last month and my phone with PM showed AWAY instead of HOME as if i am in Toronto. I could not call/text/data at all. What do i need to do to get service in Montreal? Plz give me some instructions in detail.
Hi, Wondered if the Samsung Galaxy 6 32GB 4GLTE will work with PM?Thanks
I am from Brazil and i am doing a exchange program here in canada. I bougth a payment vouncher at walmart and don´t know how to use that, anyone can explain for me PLEASE
Just got my plan set up this morning. Had my number transfered from virgin mobile. I can make calls and my mobile data works but I can't receive calls or send/receive texts. I've checked apn settings and everything looks right. Any suggestions?
Big shout out to Nathan at the electronics counter at Orangeville WalMart.I'm an old fart and not that tech oriented, so was a bit wary about changing from Telus to PM. He took care of everything - right there and then! It took about 30 minutes - mai...
Hello, may be anybody will be able to help in solving the following issue:I bought 4 Public Mobile SIM cards for my family members and successfully activated three of them, during activation of the last one, at the payment stage (I was paying by a cr...
My father gave me his old cell to use. The apple phone box had the IMEI #, (which we thought was the original box for the phone), which I used to set up my phone etc. Unfortuatnely, when I try to activate the phone, apple says the SIM card installed ...
I have been a PM customer for nearly 6 months, I like to point out the great advantage is you can create a pseudo name and not get any spam/fraud call/text. So far I never encounter any such ICA scam calls etc. And if i do, I would be able to easil...
