BEEN WAITING SINCE NOV 19TH.. CONTACTED 5 TIMES WITH NO REPLY.. NEED HELP

[nmadhar]

it has been 2 weeks since i switched to public mobile and my number still has not been ported from koodo,

I have emailed them for the 5th time and i have yet to receive any response to my previous emails about what is going on.
I have already been charged 120 for 90 days and have not used the service

I don't know what to do to get in contact or get this issue resolved.. i tried some of the solutions posted.. nothing works.. 

[Luddite]

You could try this while you wait:

http://productioncommunity.publicmobile.ca/t5/Discussions/How-I-fixed-porting-my-mobile-number-and-p...

Meanwhile, an application like that from fongo.com might be useful. It provides a free number and calling across Canada from wherever you are connected to wifi, or cellular data. Incoming SMS is also free.

[jamieleef1]

I've been waiting since Nov 13th, and things still aren't resolved.  Some changes have been made to my account (but I was never contacted via private message - i only noticed when I logged into my account). I still can't send/receive calls or text.  Data works (internet), at least.

So I'm not sure why they're working on Nov 19th issues when, I'm still waiting for a resolution from Nov 13.

[ShawnC13]

@stonechucker yes I was just kidding around.  I think the support that the community gives is a great feature here

[stonechucker]

With my vision imparment, it takes me too long to search for a link.

Easier for me to describe what I've already read.

Besides, as long as we provide assistane, everyone wins!

[ShawnC13]

@daredogg I took longer I included the link to the post and @stonechucker just mentioned it

[daredogg]

@ShawnC13 quick to draw are we, but looks like @stonechucker won! 

[daredogg]

In the post PM just made, it's saying they're now dealing with messages from November 19th, so there's a good chance you'll get some help today! 

[ShawnC13]

http://productioncommunity.publicmobile.ca/t5/Announcements/Update-on-support/m-p/114874#M7554

Wait time for a first contact is currently at 12 days

[stonechucker]

Please see the announcement by Dave_M in 'Announcements'.

They are working on 12 day old issues, currently Nov 19th.