So, I initiated my transfer from rogers to public mobile last week. After that, I've never received a text message confirming transfer. Instead, the data works, I can call out, but was not able to receive calls, not able to send or receive messages. I submitted a ticket, public mobile agent asked me to call rogers to manually approve. I called rogers. Rogers agent said ok approved please call public mobile again and they will be able to transferr your number now. I contacted public mobile agent again, same agent told me they have resubmitted a ticket and again ask me to wait for a text message to reply otherwise need to call rogers to manually approve? I've already said, I cannot receive any texts since last week. My phone shows that my service now is with public mobile. What can I do?
