Phone doesn't work. How do I cancel my port request and subscribtion

[Anaplitman]

After hearing good things about public mobile from my brother, I decided to give it a try.  I set up a subscription yesterday and intimated a port of my existing number.  Nothing works.  Sent an email to support waiting 24 hours and not reply.  How do I back out of this terrible decision.

[hTideGnow]

hi @Anaplitman 

you can ask for refund, but better to ask them to check what was wrong, PM support can fix it

anyway, cancel or stay, you will still message PM support using this link:
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage