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I need to speak to an agent

Awet
Great Neighbour / Super Voisin
 
6 REPLIES 6

Hallsy
Great Neighbour / Super Voisin

My account has been suspended. I need to update my debit card on the account but I can’t do that when I’m not able to login?

Yummy
Mayor / Maire

Tell us what issue you have and we will try to assist.

Only account issues, overpayment and similar are handled by agent through personal mail.

dust2dust
Mayor / Maire

You may be very surprised at how helpful we can be. Share with us what you think you need them for.

Remember
Model Citizen / Citoyen Modèle

@Awet 

send a private message to CS_Agent

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

check inbox(top right corner envelope icon) for response from CS_Agent.

RossN
Mayor / Maire

@Awet 

hi is there something we can help with here?, to contact a customer service agent 

 

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

 

2. alternatively you can private message them here                               

           check your community envelope for a reply

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