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How do I change my email address?

StealthRhino
Good Citizen / Bon Citoyen

I've changed the username on an account but it says 

 

Please note that changing your Username will not change the email address on your profile.

 

So how do I change it?

 

Also, I tried to use the 'contact us' form to ask this but when I get to the form to send an email all I get is an error message saying  'Your email does not match'.  Doesn't match what?  There is only one box for email that I can find.

5 REPLIES 5

NavO
Good Citizen / Bon Citoyen

Still no response? Can a mod pls PM me about how to update the username on my account??

NavO
Good Citizen / Bon Citoyen

@Saray_O - just tried to send you a message to request changing email address on my account but I got a message back that this user does not have private message capabilties? Please advise

leungmichelle
Good Citizen / Bon Citoyen
@Saray_O i will be sending you a private message for the same reason.

Saray_O
Deputy Mayor / Adjoint au Maire

Hey @StealthRhino

 

You want to change your Self Serve username as well as the email associated with your Public Mobile account, right? Just send me a private message with your Public Mobile account number, and I will do that for you! 🙂 

 

 

*Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

mimmo
Retired Oracle / Oracle Retraité

Based os previus posts you will need to ask a mod to do that for you.

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