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Edison53 · 11-04-2021

My daughter’s plan is on autopay using Visa. But PM says it is expired. WTH?

Edison53 · 02-15-2019

Hi. My daughter is wondering why she is not receiving alerts? I thought everyone got these?

Edison53 · 11-30-2016

I also signed up to go to 12GB from 6GB on next renewal, which is now. PM -- help please!

Edison53 · 09-02-2016

Waited for my account to roll over today so I could get 6GB plan, but instead of the switch I got a message saying account suspended. WTH?

Edison53 · 06-01-2016

I have a Public Mobile account (which I can access) and another one for my daughter (which I cannot; her user email and password don't work, in fact her email is not even recognized!) as as I am the person who pays her bill, I need to access her acco...

Edison53 · 11-04-2021

Credit card expires in 24. No excuse for this. Have contacted CSA but frankly advising my daughter to go elsewhere. As a former PM customer, they have had years to figure these things out and clearly have not.

Edison53 · 11-04-2021

No, no service. What is the point of autopay if it is not “auto”?

Edison53 · 02-15-2019

Thanks, I will check. (She is in 613 area and her friends got it, so she is wondering why she didn’t. Perhaps this is the explanation.)

Edison53 · 02-15-2019

So, lots of interesting commentary on last night’s alert, but no answer — yet — on why an iPhone 7 would not have received the alert. (I thought it might be because although she has an LTE-equipped phone (4G), she is actually on a 3G data plan. But a...

Edison53 · 02-15-2019

She is on an iPhone 7, so that’s a pretty recent product and I am sure meets the requirements. And it can receive 4G. she has chosen a 3G data plan. Is *that* why she is not getting alerts?

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Plan is on autopay but expired!

Not receiving amber alerts

How can I be on auto pay and plan expired?

No new plan, account suspended!

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