Failed port since Nov 20
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11-30-2016 08:40 PM - edited 01-05-2022 01:06 AM
Hi,
My Koodo number failed to port over on November 20. I have since PM a mod and e-mailed Public Mobile (#3542-7761), but have not heard back from anyone since.
I am not sure how much longer I have to wait or if I am in a queue. As I am expecting an important call to my old number, I am hoping someone can help me.
Thanks in advance.
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12-02-2016 07:29 AM
My old SIM stopped working the day I tried to port over, thus making me worried that I've lost my number. I do have service on my new SIM, but my number didn't port over.
I am hoping to hear from other members here that they have experienced the same and did not lose their number.
Thanks!
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12-01-2016 03:58 AM
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11-30-2016 09:23 PM
awesome thanks 🙂
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11-30-2016 09:16 PM
@accentchick yes that is the undersanding of the community based on a couple previous posts.
if the mods don't happen to adjust the renewal date send them a private message and let them adress it once the backlog is completed.
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11-30-2016 09:01 PM
Im in the same boat and my old sim works. My only question is, what about the time we paid for through PM but weren't able to use till port was complete? Will they just start our plan effective the port date?
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11-30-2016 08:50 PM
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11-30-2016 08:42 PM
does your old sim work? put it in and if it works use taht till it stops( port is completed)