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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 21267 Views
  • 132 replies
  • 33 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 32708 Views
  • 184 replies
  • 27 Bravos

Coffee Chat

Hello Community goers,   We’d really like to meet with you so we can find out how things are going so far at Public Mobile. So, if you have any feedback or ideas that will help us make your experience better, please come and meet us for a cup of deli...

Mansi_G by Retraité / Retired
  • 1234 Views
  • 2 replies
  • 4 Bravos

SIM card question.

Hi, if I leave my Public Mobile SIM card out of my iPhone 5 for a while, will the messages I recieve while the SIM is out appear once I put it back into my phone?

JKAAAAA by Great Neighbour / Super Voisin
  • 1764 Views
  • 11 replies
  • 0 Bravos

Network Down?

i was wondering if anyones network status is down, I cant make makes

blaze697 by Good Citizen / Bon Citoyen
  • 949 Views
  • 2 replies
  • 0 Bravos

moving from Montréal to Calgary

I leave in montreal snd i move to calgary. Could i receive and make calls in Calgary? Are there any additionnel fees?

ericfotso by Great Neighbour / Super Voisin
  • 933 Views
  • 3 replies
  • 0 Bravos

Alcatel One Touch Batteries

Where could I purchase Alcatel One Touch batteries?  My cell phone is always needing recharching.

Manya by Good Citizen / Bon Citoyen
  • 1416 Views
  • 4 replies
  • 0 Bravos

Many thanks to Moid!

Just wanted to take a couple minutes to extend a million thank you's to Moid_I who I dealt with for modifications to my accounts late last week. Hassle-free, everything worked on the first try.  All was done in about an hour. Moid, once again, thank ...

David by Model Citizen / Citoyen Modèle
  • 953 Views
  • 1 replies
  • 1 Bravos

Hi Can I reactivate my phone?

I stopped to pay in February 2015 for the service and now I would like to reactivate it. What should I do in this case? Thank you

diana1997 by Great Neighbour / Super Voisin
  • 770 Views
  • 2 replies
  • 0 Bravos

in need of service

I'm hoping that I can reach out to someone from the corporate end of things.  I'm currently with Virgin Mobile. My plan expires the 30th of this month. Regardless and no matter of what, I am leaving Virgin Mobile.  I would the chance to be able to be...

burkely by Great Citizen / Super Citoyen
  • 809 Views
  • 6 replies
  • 0 Bravos

Resolved! Port in number problems

Hi I just signed in as new account. I am trying to transfer my local Toronto 416 number, but online portal is saying " we are having difficulties, please contact public mobile." can you please check when this problem will be resolved. I really want t...

ashish by Great Neighbour / Super Voisin
  • 813 Views
  • 1 replies
  • 0 Bravos

Resolved! Motorola g 2

will motorola g 2 XT1063 Global GSM work with public mobile, if it's unlocked

Natalie by Great Neighbour / Super Voisin
  • 1717 Views
  • 5 replies
  • 0 Bravos

Resolved! Constant 611 text reminder

Hi, I'm constantly getting a text from 611 reminding me that Public doesn't offer international texting every 10 mins or so. Any way to stop these? I could block the number on my phone but I want 611 messages.Thanks!  Sorry, also realized this is in ...

JayCaps by Good Citizen / Bon Citoyen
  • 4052 Views
  • 12 replies
  • 0 Bravos

hi

what does the 10$ plan subtotal mean? the canada wide plan is 25$ per month so what is the other 10$?

bashir by Great Neighbour / Super Voisin
  • 877 Views
  • 1 replies
  • 1 Bravos

cannot remember password

I cannot remember my password to log into my account to make a payment .What do I do  ?

nicole by Good Citizen / Bon Citoyen
  • 812 Views
  • 2 replies
  • 0 Bravos

iPhone 4/3GS/3G

I am posting this as there still seems to be some confusion with regards to Apple iPhones and there ability to get data on PM.  We are able to get data without much hassle when it comes to the i4S and newer models of iPhones because they can update t...

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DK by Model Citizen / Citoyen Modèle
  • 8136 Views
  • 36 replies
  • 7 Bravos

Resolved! I have not received my verify code

I have not received my text message to verify the code.   Please email me at r****************m

rhonda by Good Citizen / Bon Citoyen
  • 2873 Views
  • 9 replies
  • 0 Bravos
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