Hello Community, We’re thrilled to announce an exciting contest to celebrate our new CAN/US/MEX plans. Get ready to spice up your travel plans because we’re sending a lucky winner on a trip for two to Mexico. Who’s Eligible? New customers who purcha...
Hello Community, Due to a recent system issue, you may have received an email and/or text message incorrectly stating that your account is in suspended status. We apologize for any confusion this may have caused. To validate your account status, plea...
Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi all, I ported my number from Fido to PM last night. My phone calls are working. However, I just called Fido and confirmed that I am still active on their end. Is there any potential issue? How long does it usually take? Regards,
@Shazia_K @Mary_M @Simon_O @MarieHelen_L i cannot make calls despite my 200 us and canada local minutes being active
If yo u can help.me please text or email me as I have no data
Hello All, does anyone have a picture of the public mobile ad with people that are posing crossing their arms? it would have a message like "Unlimited" or "my way". these would usually be found in bus shelters. thank you
I purchased a data add on however it is not working on my phone. The add on us visible in My Account under My Plan & Add-ons > My Add-ons, but under Overview > My Add-ons its says 'You currently don't have any Add ons on your account'. Can someone pl...
I initiated port yesterday (Monday) around 8-9 AM and right away, all outgoing calls and texts from PM SIM show up as new number. But all incoming calls or texts still go to my old provider's (Speakout Wireless) SIM card. Can any mods help? I have se...
Hi. I moved 3 numbers from Freedom Mobile to Public Mobile. 2 of 3 have the increased data. Thanks! One lags. I setup all three between 8pm and 9pm EDT on Friday, the deadline day. The last one I setup is still not on full data. I waited the 72 hour...
Good morning,I have a question regarding the romaing, i will be travelling soon to Winnipeg and would like to know if i can use PM in winnipeg. do i have to pay the roaming charges to use the voice and data while I am roaming ? ThanksAley
http://mobilesyrup.com/2017/06/19/fido-responds-to-public-mobile-deal-with-4gb-plan-for-45-loyalty-offer/I just found out about how Fido brought out this plan, but I know why pm is still better than this. PRICE PRICE PRICE IS UNBEATABLE. Ways of redu...
Hello Everyone,I've found a couple of topics similar to this but can't seem to get a resolution for my issue. I recently had my account suspended as I didn't have the proper plan selected for my renewal. I now have the proper plan setup and my data i...
We ported 2 numbers from Rogers yesterday. The first went without a hitch, but mine did not. I can receive / send text messages, send/receive emails. BUT, I cannot receive incoming calls and the caller hears a message (5ut1, you have reached a numbe...
My plan expire now I want to renew with new plan . please help me
Having just finished the FM promo, I wonder if what this article talks about had anything to do with inspiring it. http://mobilesyrup.com/2017/07/10/ised-approves-quebecor-shaw-spectrum-sale/
If we are mistakenly overcharged more than the promised amount, or if we are charged twice by mistake, what are we supposed to do? Should we contact our credit card company or should we contact a moderator?Your responses are greatly appreciated.Thank...
saw this and thouhtthought I would share http://strategyonline.ca/2017/07/10/public-mobile-shows-what-it-doesnt-have-to-offer/
Hi folks,My account was all good for the last couple of weeks. This evening I tried to port a Speakout 7 Eleven phone number and I got an error while doing so. After refreshing my account, I saw the phone number I tried to port on the account so I ma...
I'm on the 6gigs for 3 months plan for 75$ I ran out of data earlier then I hoped and wanted to renew my plan rather the purchase add on for my account, I went to pay off my balance and it took the 75 but still no service. Please help, I need this fo...
Not really PM related, but for those of you with amazon prime. Prime days have started! GO NUTS. I just usally keep my eye on some tech stuff/ video games
I received my Public Mobile SIM card today with plans to switch from Telus.I do not have service with the PM SIM inserted.I believe that my phone is still locked to Telus, and purchased a unlock code. When I insert my PM SIM card I am not given a pro...
I am being asked to sign into public mobile whenever on my data. I have plenty left (over 3gb) yet I do not have any connection? Any ideas from the community?
Good afternoon!I am currently locked out (self serve disabled) of my self serve and am currently in a work situation where I will need access as soon as I can.I have already PMed the mods each but was wondering if anything else can be done or if ther...
Hi,I'm curious to know if my PM voicemail will still be reachable and functioning for people to leave me messages if I do Not have roaming while I'm travelling in the USA? What if I travel to a country where there is not even a PM roaming option to p...
Hello,I went through the SIM card activation and Phone number port steps, followed by my payment.After payment, I received this message:" Oops ... It seems that something went wrong .. Please href=" https://publicmobile.ca/en/on/get-help" Target="_bl...
Saturday, I unlocked iPhone. Reset phone. Set up message with pm but still unable to receive calls and texts. Calling out and texting works. Have sent messages to moderator. Any thoughts out there?
Hello,I have a small problem, I made a purchase of 10cad (200mb add-ons) and it became visible on my credit card, but not on my system (my phone), then resubmit my account with 10cad to have sufficient funds for autopay , But an additional 90cad appe...
Hello, I am not able to login to my account, when i do forgot password it says we are unable to find your email address. Please assist. I have also sent an private message to moderator.
solved thanks
Hello, Unfortunately I forgot to add in the free unlimited global text plan (after deductions) to my $120 plan. Is there a way to add it in without charging the bill again? I need some help on this please. ** Side question: I transferred over from f...
Hello everyone,I was just wondering if PM would pause my data when I reached 100% of my monthly data limit like Koodo does so I dont end up having unexpected data charges? I have been notified at 75% and 90% which is nice (and thanks PM), and I am cl...
What if someone have more then 1 accounts. They can have more then 1 community forum accounts right ? Let's set if I have 3 lines, all at 1 address 1 for me 1 for spouse and 1 for daughter. So they all can have their own community account to get comm...
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