08-19-2017 03:58 PM - edited 01-05-2022 02:43 AM
My acct has currently been suspended despite switching over to a brand new plan on Aug 6, 2017. i have paid $125 for the 3 month plan with 6GB data and unlimited talk an text. IT has not been a month yet and I am without services which is unacceptable. Can somone please assist in this issue as this i not a very good customer experience. My acct information is below. I am also unable to log-on to the self serve portal which also makes this very frustrating.
08-19-2017 04:01 PM
There has been a glitch with Public Mobile's system that has triggered premature account suspensions for many users. Please send a private message to @CS_Agent with the following information so that they can repair your account and restore your service: