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skmkenn · 08-19-2017

There appears to have been a major glitch with Public Mobile's system this morning (August 19, 2017) which is causing plans to expire and accounts to show Suspended prematurely in self-serve, along with being unable to use any services such as callin...

skmkenn · 08-18-2017

I can't for the life of me find the option to set a signature here, could someone please point me in the right direction? I'd like to add one with some common links that would be helpful.

skmkenn · 09-02-2017

What about *#*#4636#*#* (again, you may have to press the call button after entering this)?

skmkenn · 09-02-2017

This is not possible due to the way that the number porting process works. When you port a number out the account it is associated with is automatically cancelled, and you will no longer be able to access it through self-serve.

skmkenn · 09-02-2017

Open up the Phone app and dial in *#5005*7672# (you may have to hit the call button after you enter this) - does it present you with any number or error message?

skmkenn · 09-01-2017

Go to https://selfserve.publicmbile.ca and log in with your username and password. Do you see your data bucket listed under My Data & Add-ons? If not, then you've exhausted the data in your base plan and that would explain why data services are not w...

skmkenn · 09-01-2017

Hopefully the moderator team will be able to help you out. I haven't seen it happen very often, but depending on the retailer voucher numbers can sometimes take up to 24 hours to be activated - this also happens with prepaid gift cards depending on t...

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Plan Suspended Prematurely? Post here

Setting a signature

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Re: Port out current number, port in new number while retaining plan

Re: Can't Send/Receive Media Texts and No Voicemail Notifications

Re: data not working anymore

Re: i bought two vouchers from money mart and they dont work .... i tried to get a refund NO GO. HEL