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Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...

Resolved! How do rewards link to my self-serve account?

My apologies if this info is easily findable, I tried browsing the community but I can't seem to find it.So I have a seperate Community account and also a Self-Serve account for Public Mobile.So I'm wondering how rewards earned through the community ...

My cell phone Samsung 2X suddenly not working, how do I do ?

international messaging

Hi i am unable to send international message. can anyone help me out.

Please use Tags

I noticed that a lot of people create posts but do not use the Tags feature. This is really important feature for other users to be able to help you get your message across and allow others with the same issue to find a thread relating to them. Thi...

my name is Abdelmotaleb Maouhubph number : --****my $10 promo for 12 months is not active ?

my my name is Abdelmotaleb Maouhubph number : ***-***-****my $10 promo for 12 months is not active ? i recived the $10 only one month and then stoed, if you refer to transcation history you will see i do have a promo $10 for 12 months.pld help me get...

If i dont pay for a few months, do i lose my number? If yes, after how long? Thanks

Why public mobile?

Dear public mobile. I have been without service for 6 weeks. I have sent three requests to have my sim card replaced. The first never came. The second was the wrong size. The third that arrived today is also the wrong size. As a long time costumer, ...

I lost my cell phone early January, I was away for the past ten weeks, how do i get my account react

I couldn't fill out the form for ordering the sim card! how to do it?

i am out of country and made last payment in dec 2014.How long can i keep my account and cell number

I am out of country and want to keep my account and number active.I made last payment in dec.2014. I want to return in May 2015

I Just activated a new line March 23 2015 and my cellphone don't work.

I Just activated a new line March 23 2015 and my cellphone don't work it says, Number out of service..Public Already took money from my credit card but still no service.. Pls what i need to do to fix my phone..... who do i talk to and is there some...

I changed a new plan to 45 $ ,but the data on my phone is still cant be used. Why? What's wrong?

I want to change my Sim Carte, I need a Mico Sim.How can I DOThanks

Hi I receive a Nano Sim carte, but this carte is not compatible with my phone, I need to change it By a Micro Sim Carte, because I have HTC DESIRE 601 as type of my phone , Can you help me pls

Nexus 5 Works on Public mobile

Hi everyone, I don't know how well Public Mobile works for everyone but the new network has been working great for me. I just started this thread for Nexus 5 owners considering Public Mobile as a carrier. I can't speak on how well it works for al...

Do other customers want the 180 day option as much as I do?

I would love to pay less by paying for 180 days up front. When will this option be available? Do others want this option as much as I do?

Resolved! HUH?

Ho much does a new SIM card cost?

How's everybody?

Resolved! can I send email to sms public mobile user like Roger, Bell, Telus and many more?

E-mail to textThere are some e-mail to text services, but the recipient usually has to have signed up and paid for this service, unlike the web forms above that are free:[10digitnumber]@txt.bell.ca (Bell and Solo)[10digitnumber]@pcs.rogers.com[10digi...

i lost my cellphone,but i want to keep the same number ,how?

Resolved! Imessage

What do I have to do if my imessage on my iPhone doesn't work?

usage history where to find

i want to see my usage history. I just set up my account. where can i find it

My cell Online says it is expired How is this

My plan is not supposed to expire before 3 months from my last payment

I have a Samsung Ace II GT_S7560 M 4 in. I would like to change for a telephone with a larger screen

Hi.I own a Samsung Ace II GT_S7560 M 4 in. screen.I would like to buy a other telephone with a larger screen. Operating with my plan. $25 per month.Thank you.

Did you hear this? Shocking

I just read an article, Alek Krstajic, Public Mobile's founder, has been tapped as Winds new CEO, I'm deeply shocked. What's your take?

Resolved! when I recieve new nano sim card .how could change sim card I am replacing my samsung to I phone5C

hi my name manjit pooni i have with you no is 6*****************0 right now i am using samsung but you guy send me nano sim card then i have replace phone with Iphone5C .how could i activated new sim card with same number can you call me first on thi...

011 Before Calls appearing on incoming Caller id

I guess here is another one of many so called Beta BS of Public Mobile. There was a thread here yesterday that incoming calls were showing 011 in front of the number there were a bunch of suggestions ultimately blaming it on the phone well that is no...

can only the company unlock my phone

how can I unlock my phone

Resolved! Samsung Ace II x GT-S7560M locked to Koodo

Two days ago, I activated a Public Mobile SIM card on the 1GB data "M" plan. My phone show "SIM not registered". No service APN is correctly configured. EDIT:Technical support worked on my case.Finally, my SIM card registered to Public Mobile ne...

Free Wi-Fi in B.C.

Hello,It seems that Telus is making available, to Telus customers and non-customers, free Wi-Fi, starting in B.C.Go to https://wififinder.telus.comEnjoy!

Why the calls are now displaying with 011 followed by number??

Whenever I receive a call, it displays 011 followed by phone number. Wondering if this is with phone or from Public Mobile itself.. In turn, when I dial the number displayed does not go through because of 011 being there.

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