Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
I went through the registration process on September 1 @12:30 PM, and all was going well up until the final submission. Upon sumission, I got the message: - Sorry, your account activation request has failed. Please visit our online community at href=...
Does anyone would like to send me a Koodo reference link? please! I need it as soon as possible. Thank you so much.
@CS_Agent I cannot log in ( error message - log in disabled), nor can i send/receive text messages or phone calls
I just joined Public Mobile and picked a new number in my area. I noticed that the area code I was offered is different from the usual ones. (I am in Alberta so usually 403 or 587, but I was offered 825.) I did a search and learned that 825 is yet an...
im so mad right now i pay you for service and it is 4 days and i still cant get calls coming in i want my money back i will not tell ppl to use you i will tell them to stay far away grr fix this now i shouldnt have to get a **bleep**ing run around to...
I travel lots to Central America is there a roaming plan for Central America?
Hey, I changed my plan recently for my next term payment, and topped up with the amount needed for the new plan. However, my account still says I'm not activated, despite the payment history even showing that the plan had been paid for. Need some hel...
On my public mobile number i need to change my plan can someone change it asap for me i have a blanace but the plan is not changing pleasefix this asap
HI.I am going to purchase a Polaroid A300 flip. I do not use cell phone much but want one in case of emergency. Your minimum plan would be enough for me.However, If I pay for a year in advance would I be able to retain the phone number that you give ...
i purchased 2 payment vouchers at shoppers drug mart none of which work. my acc was deactivated . i have tried both selfserve &611 and nothing works. i have until november before i can lose my phone number, what seems to the issue?
I have the same problem with UMIDIGI Z2. It seems that this is a problem on any Andoid 8.1 phone because the APN settings are not editable and the carrier is providing only the sp.telus.com APN which is an incorrect one for Public Mobile.
So I've been having trouble with my refer a friend credit and I have been messaging a Mod about for over 6 months. I was wondering if it would be possible to keep all the sent and received messages on one page, so I don't have to constantly click a n...
Hi guysi have 10 $ plan with 10 min remaining out of 50, so i decided to charge with 200 min addon, but if my bill date is tomorrow, then, which minutes will be used first, the addon mins or my monthly plan 50 mins?
I have an iphone 6 that was set up and working with the PublicMobile sim card. It was unlocked. It had previously been a work phone so the employer asked for it to be returned to ensure it was wiped of any information related to the employer. Althoug...
I am looking at getting the plan that is $40 that included- 3G network- 4.5 G of Data- Unlimited Talk Canada-wide- Unlimited International Text and Picture Messaging- Voicemail & Call DisplayI ordered a sim card today (Friday, Aug 31st), and I just w...
Hello, can a mod help me out. I signed up at Walmart on Monday and as Friday still no referral credit. The $25 ahowed up the next day. I seen the guy put it in during the activation and still nothing is showing in my account. He was having a real har...
Hi, I get these offers through text, but had a few questions.1. If I join koodo via that plan is it now a post paid account? Koodo website asks for credit card information to continue2. Do they run a credit check if you choose to take there koodo off...
I’ve just started useing public and never been able to sign in my account is locked out. Not a good first impression trying to get this changed the place I purchased my public filled in information and just gave it to me. How do I reset everything to...
Hi, I have registered two mobile numbers under the same user ID but when I log in to my account I only see one number. How do I contact coustomer support to add the credentials of my other number.
I have been sending PMs to the moderators since Monday but no one has responded. Is there another way to be able to sort out my problem? Thank you.
Quick question... Signed up at wal-mart todat. When can I login? Also, when I insert my sim into my iphone the phone goes into activation mode and I get errors. The guy at wal-mart seemed to move very fast and said everything else can be done at ho...
I have an iphone and I was just wondering if there is anyway to get your phone to answer a call by using your voice. I ask because I have on call job and sometimes I'm halfway across the house when I get a call from work.
Hi, I am looking for assistance about my account payments. I signed up with Public Mobile a few days ago, and everything seemed in order, the guy set up autopay in Walmart. Me and my wife both signed up for a 25$ calling / texting plan. I have check...
Hello, Its time to upgrade from my dying Htc M7. I'm looking at phones that will last for a while so naturally, the Nokia 7 plus is really interesting. Its an android one phone, build quality is good and they promised os updates for a while. But my u...
It asks me for a password in numbers only when I go to call barring to block all incoming calls. How do I go forward from here to activate this feature?
Hello, we activated a sim card but it came up as an error and asked me to get help from here. Can you assist? ERROR MESSAGE: Oops ... It seems that something went wrong .. Please href=" https://publicmobile.ca/en/on/get-help" Target="_blank">email u...
I've sent 3 private messages to moderators and no response. No phone number to call? Where is the support? I need a response and action now.Did I make a mistake moving 2 lines over?
I noticed I have some large quatity of data usage over 100 MB even 200 MB that I am pretty sure I never initiated or used. Anyone else have similar experience? What could be the reason?Thanks.
the page doesnt load when i want to change my plan. please send me an email/ contact me so i can change my plan
My daughters phone is activated and shows public mobile in her data settingsbut we haven’t any servicewhat do I do pls?
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