Community

three days without service

After transfering in a number from koodo, I have been with  no service for three days. ( can't make/receive call, and no internet connection).  I have sent a couple private msg to moderator.very frustrated.  what shall I do now?  please help. 

Lost Phone Again!!

Hello,I was last on here when I lost my cell phone for the first time. A member by the name of Monica was in touch but I was unable to get things resolved. My phone did get found, but once again, I have lost it and cannot access. I would like to now ...

Speak privately with a moderator

@moderatorteamI need to speak privately with a moderator about my account!!!!!! I am getting so frustrated right now!!!!!!!!!!!!!!!!

No service

My number can be called but goes directly to the answering machine.   I cannot call out.  When looking at the SIM card manager, the PM card has Roger's under the title.  Please explain how to correct.   I have restarted phone.

contacting mods

i need to contact the mods for resetting password, its locked me out, how do i contact the mods?

Moderator not responding

I contacted a moderator 14 hours ago, and I have not yet received a response.   I am not able to login into My Account.   How do I get a timely response?

Public Mobile text message

I got this message as text today. Do any one has any additional details on the following message: Public Mobile here. Unresolved complaint about telecom or residential TV service? CCTS may be able to help. 1-888-221-1687 or www.ccts-cprst.ca. To lear...

US Add On not working

Hi,I added US Talk/ text/ and data.. and yes, I saw it was a 2 step process and did both steps and it's not working at all. Please activate it or refund my money. Super unimpressed

Calls dropping at a rapid rate?

Is anyone else experiencing their calls being dropped constantly from 15 seconds to 2 minutes into the call?   This is driving me nuts and looks really bad with clients when a conversation takes 4-6 calls to get through a conversation.  

monthly bill generation

Hi all, I am using Public mobile connection for 1year now. where can I find the monthly invoices for all these 1 year.? Can some one pleae help.?

My phone number changed

Signed up for Public a month ago and had my number ported over from Fizz (Videotron). Customer rep called me on my phone to test the sim and it was all good. The other day my wife sent me several texts which I did not receive. Trying to find out what...

"Most Popular Thread" MADE DISAPPEARED

Public Mobile, why did you remove section or summary of most pupular discussions?  Are you afraid of firing up of any topic concerns most customers that could be against your decision of price increase / cancellation of plan like last year's (4GB LTE...

Wrong data usage info

I just became a customer of public mobile yesterday and did not send any texts, but the usage shows that I have already sent texts. Can someone reset the usuage for me? Thanks.

Need to activate new SIM card

I am looking to get in touch with a moderator to activate a new SIM Card for me. I lost my old one.If one could contact me privately, I will provide all the necessary information.

$2 reward for auto pay not receiving for 2 months now

Samsung A-series Phones

Noticed this week that the Samsung A20, A30, A50 and A70 are available at various local retailers such as Walmart, Staples and, obviously, the Samsung stores as well as online.  These are much more affordable while being almost as good as the flagshi...