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Forum Posts

Important Update: eSIM QR Code Now Included in Activation Summary Emails

Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...

Ck_PM by Public Mobile
  • 20542 Views
  • 124 replies
  • 33 Bravos

Troubleshooting Login Issues: OTP, 2FA, EverSafe

Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update.  I...

A_CX_PM by Public Mobile
  • 32248 Views
  • 184 replies
  • 27 Bravos

$10 Monthly Credit

It's been almost 2 months and I haven't received the $10 monthly credit as was advertised being a beta member. I activated my plan in Jan and it was suggested that I would receive $10 over a 12 month period.

sirstroud by Good Citizen / Bon Citoyen
  • 1000 Views
  • 3 replies
  • 0 Bravos

Resolved! Blocked out from my account

I can log in to the community but not my account because i forgot the password and security answer. What can I do, as I need to get into my account..

ckritz1 by Great Citizen / Super Citoyen
  • 5509 Views
  • 34 replies
  • 0 Bravos

need to get my call log back and contracts from lost phone

I have miss placed my phone but i really need to get my call log for last wk as it has a important bussiness number on it.I would also like to get my contacts back.I did not register with this web site until now.I also never signed up for my account,...

johndoe by Great Neighbour / Super Voisin
  • 1367 Views
  • 4 replies
  • 0 Bravos

VM to Email

Hello,I have never used the service; therefore, I can't comment on it, other than read the Terms of Agreement, on the desktop version.www.nexiwave.com

Martin by Legend
  • 1948 Views
  • 2 replies
  • 0 Bravos

how to use the balance in my account?

I have banlance in my account.May I use them to pay the plan?How to use them to pay.                        

zl by Great Neighbour / Super Voisin
  • 988 Views
  • 3 replies
  • 0 Bravos

Resolved! I can't sign in

I can't sign in thru my cell number

Nisha by Good Citizen / Bon Citoyen
  • 1338 Views
  • 3 replies
  • 0 Bravos

no service

Hi, I have no telephone service right now. Am I the only one with this problem? Thanks

Joasia by Great Neighbour / Super Voisin
  • 921 Views
  • 5 replies
  • 0 Bravos

Resolved! Public Mobile in Alberta

Hello!!! I live in Calgary (Alberta) and I want to know if it's possible to set up my phone number (403 909 XXXX) on a Public Mobile SIM Card.

youleplaisir by Great Neighbour / Super Voisin
  • 2661 Views
  • 4 replies
  • 0 Bravos

Bell #1 with Customer Complaints with CCTS & Wind is # 2

Year after year Bell gets the most CCTS complains and this year Wind is right up there with Bell. Congratulations to Telus which had the least complains. Even though Telus had the least complains but there complains were one really bad ones. So it's ...

chukdefatey by Deputy Mayor / Adjoint au Maire
  • 1226 Views
  • 2 replies
  • 0 Bravos

Rogers launches Voice over LTE. AKA: VoLTE

Like everything else Rogers is the first to Launch Voice over LTE, LG G3 Vigor Phone is the only Supported for now. Now Watch out of no where Bellus will come along and beat them like they always do.FYI: Up until now LTE was only used for Datahttp://...

chukdefatey by Deputy Mayor / Adjoint au Maire
  • 1552 Views
  • 5 replies
  • 0 Bravos

Issues with my Moto G

HI Public Mobile, You called me repeatedly recently, and on the third call, I realized that there was a problem with my Motorola Moto G XT1032 smartphone, because the screen didn't light up, the phone only vibrated, so I couldn't take the call. There...

Graeme by Good Citizen / Bon Citoyen
  • 978 Views
  • 1 replies
  • 0 Bravos
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