Payment twice

[4686]

Paid my bill earlier this month
Then phone cut off and said hadn't paid
So paid second time and phone working
But my visa shows double payment

[4686]

Paid Aug 13 2017 for $65,54 and again Aug 19 for $70.06

This was payment for 1 month 

Need refund on my visa for $70.06

Previous monitor said would be taken care of but not happened yet

[lisalind]

Have u had a response yet..my daughter has the same issue being double charged

[Luddite]

Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation. It may be a while as they likely have a backlog from yesterday.

Thankfully, your phone is working.