Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
HiJust want to know how can I get my pin numberThanks
what does the 10$ plan subtotal mean? the canada wide plan is 25$ per month so what is the other 10$?
I cannot remember my password to log into my account to make a payment .What do I do ?
I am posting this as there still seems to be some confusion with regards to Apple iPhones and there ability to get data on PM. We are able to get data without much hassle when it comes to the i4S and newer models of iPhones because they can update t...
I have not received my text message to verify the code. Please email me at r****************m
I recently activated my SIM card and works in my iPhone 4 I can receive texts and calls and also the wifi works but when I am out of range of wifi I have no data available I have the 2 g plan . I saw the post regarding apn settings but do not have mo...
I cannot make phone calls except emergency phone calls. When I try to make a phone call I get a message saying mobile network is not available. What do I do ?
I received my new SIM card from pm I would like to know if my iPhone 4 from telus will work when I activate my new sim I have been with pm for a few years and I am simply I upgrading from my samsung ace to iPhone pls help I do not want to activate it...
It's nice to get a reminder text a couple days before it's time to pay. Little features like this are what make self-service work.
I have a moto g since 5 aug 14 trouble free. as of yesterday I used the phone and then checked the battery power which showed 80% pwr and left it on the table power on.Came back a few minutes later to use the phone and it was dead after pushing and h...
i need to reconnect my phone 647-857-3642
I signed up for voice and data plan, after went though everything and made the payment, I realized that voice + text + data plan is the same, so i changed the plan via self -service. Now, my service status showed Plan Expired. What to do??
After more than 2 weeks almost 21days waiting for my standard SIM card to arrived in mail. After received a confirmation of SIM card and invitations into beta. I decided to email PM. Today I received an email saying if I want a new SIM card I have to...
Hi, I am a publicmobile customer since April 2014 it was CDMA then. I transitioned to sim card technology as soon as public mobile announced. Recntly a couple of weeks ago I received an email invitation from publicmobile to be a BETA customer. I acce...
I am trying to register a account on PM but when I return my phone number it said it does not exist
Hi, I am a beta customer and I just lost my phone. Now, I need a new SIM. CAn someone help me with the steps to get the new SIM from PM
Can you tell me please , is it work with your network ? thanks 3G: 850/1700/1900/21004G LTE: 700/1700/2600
I called 2 weeks ago for additional SIM card. I was told to apply online what I did never get back from you. Could you please update. Am I getting it or not?
Looks like a good phone for anybody looking to replace there existing phone with a newer one.http://mobilesyrup.com/2015/05/18/asus-zenfone-2-comes-to-canada-starting-at-249/?utm_content=buffer0b959&utm_medium=social&utm_source=facebook.com&utm_campa...
I have a ZTE Cellphone which I bought from Public Mobile. I am looking for a SIM Card. Can somebody help me? I am in Brossard.
Hello,I need help.i did two time payment this month;one is in 11 may 2015 and another is in 13 may 2015.So,will you help me to refund it please?
I want to chagne my phone number...is there a opition to do it my account ?
The title just about says it all. I got my Beta SIM card but want to know what to expect before I activate it. Is there a new fee involved (since the instructions say that we should have our credit card or voucher handy), do we need to get a new ph...
Hey I've been requested for a new Standard SIM card ! And I've been email the people who said it take 5-7 business days! I've email them back saying please confirm the address and SIM card type! And nothing I found PB on fb! Inbox them and they told ...
hi are is a way i am using to save even more first subscribe to text plan at 20$ second put option of data and last set up voip phone service to make call what I get is text plan unlimited and the ability to make phone call when i need for the 20...
Will it cover my entire travel without network disruption ? Do we have sufficient network coverage along entire stretch so that GPS on Google maps will keep showing me desired route?
Hi, I have a Public Mobile SIM card that I haven't used for a while. I was wondering if I could use it again instead of getting a new one and still have my old prepaid plan? Thanks.
When you give us feedback, Public Mobile gets better! That’s why today we’re looking to understand what the Public Lab means to YOU. We want you to be part of defining our brands’ mobile strategy – helping us to figure out what we should do and how w...
today, it's suddenly "no service" and I don't know what happend. I used public mobile since 2014.I have tried to reset my phone many times but it seems not working.
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