Hi Community, We're happy to share some news that aims to make your eSIM installation process smoother and easier. As of June 15, we've started including an eSIM QR code in our activation summary emails. Why does this matter? If you encounter any dif...
Hey Community, We are working very hard to resolve errors some of you are facing when logging in or creating a new ID. For Eversafe ID specific issues, our agents are currently unable to support a fix. Please hang tight until we provide an update. I...
Hi there, on my essential phone I am keep getting text from 611"Public Mobile here. Sorry, we do not offer text messaging outside of Canada at this time." I am not even trying to send any text . It has been happening since I got this phone. I went to...
How do you find the SIM NETWORK UNLOCK PIN ?
Hello I have been trying to pay with my credit card but it keeps declining. I had autopay setup but my CC expired a month ago but now have a new card. I have tried entering my information as accurate as possible nothing works. I have tried over 10 ti...
I linked this in another topic just wanted to post here since it made me smileAh the old days How many people here remember the Public Mobile advertising campaigns?Back when they used to create Super Bowl commercials for us Derekhttps://www.youtube.c...
Help... Everything works but I can't make or receive calls. Just signed up.
I was trying to secure even further and better my device, a Samsung S3 (SGH-1747), an nd so when it came to securing the Sim, I was prompted to provide a PUK, something I thought was a fancy word for password or Pin. And so I, with confidence, repe...
I have bought US roaming 1GB add on and 200 minutes, 10 minutes ago, but still can't use any of them. how do I fix it?
I have an account with over 70$ balance in it, I would like to port out my existing number to another carrier and use up my remaining balance for data only, is this possible? I would hate to lose my account balance.
Hello, I purchased a public mobile sim card and when I tried to register it on the site it says the sim is invalid. I checked 4 times and it is typed correctly. It might have to do with registering my sim on the site and half way processing my inter...
I want to port an existing number from another provider but don't want to waste remaining days on my current subscription. How do I i activate public Mobile number on a specific day? Thanks
I have iPhone 6S. I have tried both 3G and LTE options for two weeks each. I have noticed following: 3G: When I had turned off LTE, I found the data speed one 3G was about 15Mb/second almost all time. However I have also noticed no data coverage ...
I've switched to PM for about 2 months now (the 4.5gb plan). The only complaint that I have is the above average signal lost I have experienced since. Underground skytrain tunnel? no signal. Underground P1 parklng/shopping mall? nop. (not even P2). D...
Dec 6 my account is showing data usage of 3113 MB - this is totally unusual for my account - is it possible this is an error in data usage tracking on Public Mobile part or is there something wrong that my phone used excessive data for that day?
can anyone help. i ported my previous number at 11am this morning to public mobile and i still cant recieve calls texting and data work and i can call out but cant reiceve ? anyone knkow why thanks
i am on a $45 plan, and have extra money on my account ,try to call jamaica and it does work.HELP
I bought a new phone. The phone didn't work on Public Mobile network. So I bought a ChatR sim. ChatR accepted the number first, but rejected after some time. I didn't know that it takes couple of hours to port the number. During that time, I changed ...
I would like to transfer my acct to my newer phone because the one I'm using is not working right the phone I want transfer was a telus phone
Public Mobile's motto is Less for Less but this does not seem to be the case.I wanted to open an additional data only line for my grand mother's iPad. While building her plan I noticed the following:It seems whether I take data only or unlimited talk...
I have an iphone 6S Plus and I've been with PM for 3 years now. On Thurdays, my phone plan was due so i topped up my account of the amount due. Then Friday No service, I told myself it my be a service disruption and reseted my phone and removed the s...
Hello,I'm trying to leave (no customer service combined with a barely functional website). Apparently I can't port my number over to Freedom Mobile because my account shows up as inactive. My account is still active (I can log in online) but my plan ...
I'm new to Public Mobile and looking to see if I can switch some of my family members over. My Sister was looking to get a GPS tracking watch for her son. Her current provider does not support that type of device so this could be a big selling point ...
@CS_Agenti have the $10 plan and I used up my 50 minutes. I looked for an add-on for some extra minutes, but could not find. Is this available? Or do I just have to wait till the plan refills?
Hi,I got the Public Mobile simcard at London Drugs last week when there was a $0 sim card + plus $25 credit. This $25 was not the same as the referral promo and was for instore activation only. There was also an extra $25 credit promo for LDextra cus...
24 hours ago, I activated my SIM, porting my precious number from NetTalk.I can send/receive SMS texts, the data plan works, I can make outbound calls. BUT, when people call my number, my iPhone won’t ring, and the caller gets a mechanical message t...
I've been trying to log in to my self serve but it is telling me my password is incorrect. I tried resetting but the security questions displayed aren't questions I used when I signed up. Any help? I'm just trying to change my number.
Bonjour mon compte est actuellement encore bloquer en ligne pouvez m'aider
I have this new plan last three days $10 for 50 min.talk I did not know that they r going to charge for incoming callsI,m three days in my minuts r dan.I did not know this. now i just want to swich to a new plan is this possible? or can i take my num...
Hello, I have just activated my plan on a compatible and unlocked android phone. I received the receipt by email and the confirmation. However, the network seems not existing. I tried to create the APN but no luck. No service, no calls, no data. When...
Does the "Special Offer! $50 for 8 GB + 500 MB AutoPay Bonus" plan include USA roaming?
