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Account deactivation

reubenschroeter
Great Neighbour / Super Voisin

Hi @Saray_O

 

I have tried to log into my account and it is saying it's been deactivated. Is there a way to reactive my account and continue to use public mobile? 

 

Thanks

 

 

1 REPLY 1

NDesai
Oracle
Oracle

If you ported out your number or it has been 90+ days since last expired/suspended, the account is deactivated and you can no longer access it. However, you can always get a new sim and activate it on a new account. 

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