11-20-2017 08:29 AM - edited 01-05-2022 03:36 AM
What can I do? PM Mod said they'd remove block for me to pay with my debit card within 24-48 hours, then later they message me again saying 24-48 days... now when I go to search voucher as they recommended, all the stores they lead me to are non existant where I live..
How am I suppose to active my service if they havent lifted block and their voucher locator doesn't work?? most company's would be glad to accept my money
11-20-2017 11:42 AM
11-20-2017 11:40 AM
@ikawa Look for a WOW Mobile kiosk; I think they are carrying vouchers. https://www.wowmobile.ca/en/
11-20-2017 09:30 AM
@ikawa, totally understand your frustration. I wanted to activate with Visa Debit as well. Luckily I had another credit card. @CS_Agent, here is another example of why we need the Voucher locator fixed?!?!?! Who has replaced @Jeremy_M, so that we can get someone to look at this ASAP you are losing out on money here and inconveniencing current members. Accepting payment or letting people know where they can purchase vouchers is ESSENTIAL to business success.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-20-2017 08:55 AM
Yeah, unfortunately the information on where to buy vouchers is totally broken. Best bet is to post the area of search you are interested in and see if others can weigh in.