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Can't add Visa Debit card and Public mobile doesn't have function website

ikawa
Good Citizen / Bon Citoyen

What can I do? PM Mod said they'd remove block for me to pay with my debit card within 24-48 hours, then later they message me again saying 24-48 days... now when I go to search voucher as they recommended, all the stores they lead me to are non existant where I live..

 

How am I suppose to active my service if they havent lifted block and their voucher locator doesn't work?? most company's would be glad to accept my money

4 REPLIES 4

kav2001c
Mayor / Maire

@ikawa Esso or Canadian Tire would be most universal cross Canada places to look for vouchers

 

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Where-can-I-buy-payment-vouch...

 

@ikawa Look for a WOW Mobile kiosk; I think they are carrying vouchers. https://www.wowmobile.ca/en/


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

ShawnC13
Oracle
Oracle

@ikawa, totally understand your frustration.  I wanted to activate with Visa Debit as well.  Luckily I had another credit card.  @CS_Agent, here is another example of why we need the Voucher locator fixed?!?!?!  Who has replaced @Jeremy_M, so that we can get someone to look at this ASAP you are losing out on money here and inconveniencing current members.  Accepting payment or letting people know where they can purchase vouchers is ESSENTIAL to business success.

 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

will13am
Oracle
Oracle

Yeah, unfortunately the information on where to buy vouchers is totally broken.  Best bet is to post the area of search you are interested in and see if others can weigh in. 

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